Emotional Footprint Awards 2024
Whiteboard Software
SoftwareReviews names FigJam, Miro, Lucidspark, Freehand, and Microsoft Whiteboard as Whiteboard Software Emotional Footprint Award Winners.
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Whiteboard Software
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Figma
FigJam
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Miro
Miro
Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Miro
Freehand
Unlock your team's full potential – ideate, plan, execute, and track projects with Freehand
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Lucid Software Inc.
Lucidspark
Host dynamic brainstorming sessions on an intuitive canvas. Collect ideas, organize thoughts, and pick the best course of action to keep your project moving forward. Then take the next step and turn insights into action. Capture team insights with sticky notes, freehand drawing, and color-coded cursors, shapes, and lines for each collaborator. Work together on an infinite canvas that expands to hold even the biggest ideas.
8.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Whiteboard
The collaborative digital canvas in Microsoft 365 for effective meetings and engaging learning. Bring content and conversations together in a single, portable experience that’s always up to date.
8.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
Tactivos Inc
MURAL
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
8.7
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Cisco Systems
Webex Board
With the Webex Board, you can wirelessly present, whiteboard, video or audio conference, and even annotate shared content. The Webex Board has everything you need for team collaboration at the touch of a finger. Use the Webex App to connect with virtual team members through the devices of their choice. The Webex Board comes in three sizes—55-inch, 70-inch, and 85-inch screens—to cover all your creative and collaboration needs from huddle to boardroom.
8.6
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Conceptboard
Conceptboard
Conceptboard is the secure solution for digital collaboration. The visual collaboration tool from Germany enables teams to work together on complex projects quickly, intuitively and from anywhere. Conceptboard replaces whiteboards in meeting rooms with an innovative, always available, unlimited digital workspace - GDPR compliant and with the highest data protection standards. Government institutions worldwide rely on Conceptboard and trust in the highest data protection standards and certifications.
8.6
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Collaboard
Collaboard
Collaboard is a collaborative online whiteboard for remote working, available from the cloud or on-premises. Collaboard is an online whiteboard solution for real-time collaboration. With Collaboard, online meetings become more productive, creative, interactive, and fun.
8.4
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Bluescape
Bluescape
Bluescape is a visual collaboration platform for the Enterprise. Their enterprise grade security measures meet customers’ compliance needs and safeguard their data. At the core of their software, their virtual workspaces make it easy for cross-functional and remote teams to whiteboard, interact and visualize files, or host an online meeting, side-by-side from anywhere on any device.
8.3
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Google Jamboard
Jamboard is a digital whiteboard that lets you collaborate in real time using either the Jamboard device (a 55-inch digital whiteboard that works with G Suite services), web browser or mobile app.
8.2
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Creately
Creately
Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
Vizetto Inc
Reactiv SUITE
Reactiv SUITE makes remote meetings engaging and connects you with your audience. Consisting of Reactiv STAGE and Reactiv SCRIBBLE, this software allows you to display, organize, manipulate, and annotate content as naturally as paper.
7.9
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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