Customer Data Platform (CDP) Software

Customer Data Platform

What is Customer Data Platform Software?

Customer Data Platforms (CDP) centralize your customer information into one single location. Not only will a CDP aggregate your customer data, it will also clean it up, enrich it, and ensure it is up to date in real time.

Common Features

  • CRM Integration
  • Data Aggregation
  • Dashboards, Analytics and Reporting
  • Data Security
  • Data Enrichment
  • Behavioral Triggers
  • Omnichannel Integration
  • Real Time Capabilities

Top Customer Data Platform (CDP) Software

2023 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 9
Next Award: Oct 2024

Top Customer Data Platform Software 2024

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Salesforce.com Inc

Salesforce CDP

Composite Score
8.5 /10
CX Score
8.8 /10

Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. Salesforce CDP can help keep you centered with a single-source of truth — providing more intelligent, actionable, and trusted data at your fingertips.

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Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Fair
Badge Winner
Badge Winner
Composite Score
8.1 /10
CX Score
8.4 /10

Unify your customer data and power real-time audience engagement with a data-first Customer Data Platform. Tealium AudienceStream CDP comes with patented visitor stitching technology that constructs highly accurate, comprehensive and actionable customer profiles. Use the data within these profiles to define high or low value customers, key engagement insights, or milestones that can then be used to create audiences.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Respectful
Badge Winner
Badge Winner
Composite Score
7.9 /10
CX Score
8.3 /10

Segment is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party to over 200 marketing, analytics and data warehouse tools.

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Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair
Composite Score
7.9 /10
CX Score
8.3 /10

Openprise RevOps Automation offers a simple way to achieve the highest data quality across your marketing, sales, and RevOps processes with the Openprise RevOps Data Automation (RDA) Cloud. Openprise solves the problem that Big Data created: too much data, too many silos. Our no-code data orchestration and process automation cloud enables even non-programmers to create meaningful connections that drive efficient growth.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Klaviyo

Klaviyo

Composite Score
7.8 /10
CX Score
8.1 /10

Klaviyo is a tool that makes personalized marketing a breeze through data-driven decision making. In the past, only massive companies had the resources to create highly personalized messaging. Klaviyo brings those capabilities with an intuitive UI that a one-person startup can easily manage, to more detailed customization a large or enterprise company can develop with their marketing team.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Generous Negotitation
Composite Score
7.8 /10
CX Score
7.7 /10

Hightouch is a Composable Customer Data Platform that empowers marketing and data teams to collect behavioral events, resolve Customer 360 profiles, build audiences, sync data to 200+ destinations, and analyze the results of marketing campaigns— all from the cloud data warehouse. Hightouch enables anyone to personalize customer experiences, optimize performance marketing, and move faster by leveraging data across their organization.

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Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Client's Interest First

Cons

  • Under Delivered
SALESmanago

SALESmanago

Composite Score
7.8 /10
CX Score
8.0 /10

SALESmanago is the only no-code, AI-driven CDXP (all in One Customer Data Platform & Customer Experience Platform) used by 2000+ midmarket and large Enterprises in 50 countries including Starbucks, Vodafone, Lacoste, New Balance, Victoria’s Secret, and many other global brands.

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Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Respectful
Badge Winner
Badge Winner
Composite Score
7.8 /10
CX Score
7.8 /10

Increase revenue with the power of enterprise-wide customer centricity. SAP Customer Data Platform helps you accelerate business growth and expansion into new markets by using an enterprise-grade customer data platform that fuels hyper-personalized engagements across touch points.

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Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable
zeotap GmbH

Zeotap CDP

Composite Score
7.6 /10
CX Score
7.9 /10

Zeotap is an easy, secure and impactful Customer Data Platform (CDP) that empowers brands to integrate, unify, segment and orchestrate customer data now and in the cookie-less future, all while putting consumer privacy and compliance front-and-centre. It enables brands of all sizes to deliver personalised experiences for consumers that drive improved commercial outcomes across marketing, sales, and service.

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Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Respectful
Composite Score
7.4 /10
CX Score
7.5 /10

Align your entire brand around the customer experience​ and let us do the heavy lifting of surfacing opportunities, automating tasks and streamlining execution.​ Grow revenue with data-driven marketing using Optimizely Data Platform.

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Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity
Badge Winner