

What is Adobe Analytics?
Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Analytics.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Analytics?
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Device and Browser Analytics
Audience Segmentation
Data Visualization
Social Media Analytics
Customer Value Analysis
Customer Journey Modelling
Audience Demographics
Conversion Analysis
Paid Search Integration
Search Engine Optimization
API Framework
Vendor Capability Ratings
Business Value Created
Ease of Customization
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Also Featured in...
Adobe Analytics Reviews

Marian C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2025
Adobe Analytics for Digital Customer Journeys
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
Because of artificial intelligence, predictive analytics can very accurately predict how individuals will behave. Unlike some other options, Adobe Analytics is able to provide new understanding right away, not only with past information. Nearly all types of digital platforms can be connected through the integration ecosystem.
What is your favorite aspect of this product?
Viewing flow visualization made it much easier to recognize how our customers navigate through the website. It's like seeing their journey clearly; I can tell when they leave and how to resolve the problem. String automation points out the reasons behind significant shifts in major metrics, quickly answering questions that used to take a lot of time to figure out. By looking at the tables, you can clearly see how the percentage of users changes throughout the specified period. I am sincerely grateful that the workspace allows me to develop my own analytics dashboards.
What do you dislike most about this product?
It is possible for the system to trigger an alert when the traffic is not dangerous. The platform doesn't perform well when dealing with very large custom funnels that have many stages.
What recommendations would you give to someone considering this product?
Adobe Analytics Provides Insights Into a Customer's Shopping Journey. During the quarter that we totally redesigned our website, Adobe Analytics was our guide. It was at the point when the verification step popped up that most visitors left the credit application page. As soon as the team made the necessary changes, I reviewed the completion rates right away. Seeing the detailed maps for the customer's journey after the improvements left our executive team impressed.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Shubham S.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2025
Best Tool For Website Analytics
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
As per my experience, the key differentiator is the advanced level data modelling capabilities helping with in-depth customer journey analysis, segments can customized along with integration with multiple channels. Adobe Analytics stands out in terms of these key capabilities.
What is your favorite aspect of this product?
I like how Adobe Analytics is capable of creating advanced segments helping create dynamic user segments. This truly helps with understanding and analyzing specific user behavior for better optimization.
What do you dislike most about this product?
The only aspect is initial understanding and learning of the platform can be complex and challenging, this can be an issue for the new users specifically to understand the breadth of features and overall functionality. Large data sets does impact the tool performance sometimes and can make it slow.
What recommendations would you give to someone considering this product?
I highly recommend Adobe Analytics for organizations looking for a superior website analytics platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Yuvraj S.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Best Analysis tool !
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
Adobe Analytics offers extensive customization options, allowing businesses to tailor the platform to their specific needs, including custom metrics, dimensions, and segments.
What is your favorite aspect of this product?
My favorite aspect of Adobe Analytics is its advanced segmentation and analysis capabilities. The platform allows users to create highly detailed and dynamic segments, enabling them to drill down into specific user behaviors and uncover insights that are often hidden in more generalized data sets.
What do you dislike most about this product?
One of the biggest downsides of Adobe Analytics is its steep learning curve. The platform's extensive features and customization options can be overwhelming, especially for new users or those without a strong background in data analytics.
What recommendations would you give to someone considering this product?
Ensure that your business has the scale and complexity to justify the investment in Adobe Analytics. It's best suited for large enterprises or businesses with complex data needs.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
