Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Unique Features

Feature Ratings

Average 82

Layout Editing

86

Text Editing

85

Templates

83

Drag and Drop Design

81

Data Visualization

80

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

77

Ease of IT Administration

76

Vendor Support

76

Adobe InDesign Reviews

Cardi G.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Professional & Worth the Money

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

InDesign offers more features than some of the free editing sites that are out there. When I tell customers that I use Adobe it sounds more professional than saying I use a free site. More freedom with InDesign, can customize in many ways.

What is your favorite aspect of this product?

The customization is endless, it is also nice to use multiple Adobe services because you know the information you use in one service will be able to be read in other services.

What do you dislike most about this product?

Training needs to be more in depth, need videos and step by step instructions directly from Adobe to help navigate certain aspects/features. I think my questions would be answered more accurately and quicker through Adobe directly.

What recommendations would you give to someone considering this product?

If you use other Adobe products, then continue to explore all Adobe offers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Elizabeth A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

My Experience With Adobe InDesign

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

It has an integrated guide to using the app.

What is your favorite aspect of this product?

easy accessibility.

What do you dislike most about this product?

It inability to share directly to other social sites.

What recommendations would you give to someone considering this product?

For your visual Designs adobe InDesign is a great one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faith O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful design tool, but has steep learning curve

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign stands out with its advanced typography, precise layout control, and seamless integration with other Adobe Creative Cloud apps, making it the industry standard for professional print and digital publishing.

What is your favorite aspect of this product?

My favorite aspect of Adobe InDesign is its precise layout control, allowing for professional-grade typography, grid systems, and multi-page document design.

What do you dislike most about this product?

What I dislike most about Adobe InDesign is its steep learning curve, which can be challenging for beginners without prior design experience.

What recommendations would you give to someone considering this product?

If you're considering Adobe InDesign, take advantage of tutorials and templates to ease the learning curve, and use Creative Cloud integration to streamline your workflow with other Adobe apps.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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