ADP

ADP Workforce Now

Composite Score

7.4 /10

CX Score

7.3 /10

157 Reviews Write a Review

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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2022

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

10% Negative

11% Neutral

79% Positive

Pros

Reliable
Security Protects
Respectful
Acts with Integrity

Feature Ratings

Average 79

Leave Management

Payroll Administration

Employee Record

Workforce Planning

Interactive Organizational Chart

Benefits Administration

Position Management

Time and Attendance

Performance Management

Talent Management

Reporting and Analytics

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Benefits Administration

Score 8.1

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Payroll

Score 7.9

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Workforce Management - Midmarket

Score 7.2

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Talent Management

Score 6.8

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ADP Workforce Now Reviews

Pablo Rafael P.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Comprehensive payroll solution with some limits.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Better with compliance and regulations

What is your favorite aspect of this product?

One of my favorite aspects of ADP Workforce Now is its centralized, all-in-one platform that combines payroll, HR, time tracking, and benefits administration. This integration streamlines payroll processes, reduces the need for manual data entry, and minimizes errors. The platform’s self-service options for employees are also a huge plus, as they can access their pay stubs, update personal information, and manage direct deposits independently, saving time for both employees and the payroll team. Overall, ADP Workforce Now enhances accuracy and efficiency, making payroll management much smoother.

What do you dislike most about this product?

The biggest drawback of ADP Workforce Now is its occasional lack of flexibility and customization. While the platform is feature-rich, some functions are not fully customizable to specific organizational needs, which can limit how tailored our payroll processes are. Additionally, it can sometimes feel complex or not as intuitive, particularly for users who are new to the system or need advanced reports. Certain updates and navigation steps can also slow down workflow, especially during high-demand periods like payroll deadlines.

What recommendations would you give to someone considering this product?

1. Plan for Implementation and Training: Allocate enough time and resources for the initial setup and training. ADP Workforce Now has a lot of features, and getting familiar with them all takes time. Make use of ADP’s training resources and involve all team members who will be using the platform. 2. Utilize Self-Service Options: Encourage employees to use the self-service portal for tasks like checking pay stubs, updating information, or managing benefits.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Ranjan S.

Role: Operations
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Seamless HR and payroll

Likeliness to Recommend

4 /10

What differentiates ADP Workforce Now from other similar products?

Provides a unified platform for managing all aspects of employee life cycle

What is your favorite aspect of this product?

Robus reporting capabilities

What do you dislike most about this product?

Talent management features

What recommendations would you give to someone considering this product?

Throughly assess organisational needs

Pros

Client Friendly Policies
Altruistic
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service
Less Respectful
Less Generous

Aditya C.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Comprehensive HR management platform

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out from other HR management solutions due to its comprehensive suite of features, robust reporting and analytics capabilities, user-friendly interface, and scalability to fit the needs of businesses of all sizes.

What is your favorite aspect of this product?

Comprehensive HR solution streamlining operations for businesses of all sizes.

What do you dislike most about this product?

the complexity of setup or the cost associated with ADP Workforce Now

What recommendations would you give to someone considering this product?

Before purchasing ADP Workforce Now, consider the specific needs and size of your business, compare pricing plans, evaluate customer reviews, and ensure compatibility with your existing systems. Additionally, request a demo or trial to assess the user interface and features firsthand.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

Awards & Recognition

ADP Workforce Now Ratings

82 Likeliness to Recommend

88 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Benefits Administration

Payroll

Workforce Management - Midmarket

Talent Management

ADP Workforce Now Reviews

Pablo Rafael P.

Comprehensive payroll solution with some limits.

Likeliness to Recommend

Pros

Ranjan S.

Seamless HR and payroll

Likeliness to Recommend

Pros

Cons

Aditya C.

Comprehensive HR management platform

Likeliness to Recommend

Pros

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Feature Ratings

Leave Management

Payroll Administration

Employee Record

Workforce Planning

Interactive Organizational Chart

Benefits Administration

Position Management

Time and Attendance

Performance Management

Talent Management

Reporting and Analytics

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support