Alchemer Logo
Alchemer Logo
Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

Ashish S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

This product is fantastic for conducting short and

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

It has good reporting capabilities and a user-friendly interface, and offers a wide range of question types. Additionally, applying branching and logic is easy.

What is your favorite aspect of this product?

Its user-friendly interface and extensive support resources make it easy to create and distribute surveys.

What do you dislike most about this product?

Sometimes I have observed technical issues with the platform, such as slow loading times or glitches in the survey editor.

What recommendations would you give to someone considering this product?

If anyone is considering this tool, it's important to evaluate their specific needs and compare them to the functionalities this survey tool offers. It may be a good fit for someone who needs a quick turnaround and great reporting capabilities.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Security Protects
  • Reliable

Cons

  • Less Effective Service

Lenos D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Effectively Approach for SMS Support

Likeliness to Recommend

7 /10

What differentiates Alchemer from other similar products?

The message delivery from the tool is immediate

What is your favorite aspect of this product?

The innovative ideas are accurately shared across the company

What do you dislike most about this product?

The dynamics in communication are captured by the app.

What recommendations would you give to someone considering this product?

The efficiency in allowing communication is the most significant aspect of this process

Pros

  • Efficient Service
  • Inspires Innovation
  • Reliable
  • Enables Productivity

Juan C.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Wastes Time

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