Controllit AG

[alive-IT]

Composite Score

8.4 /10

CX Score

8.6 /10

34 Reviews Write a Review

Claim Software

What is [alive-IT]?

[alive-IT] is our software solution for the implementation and support of an enterprise-wide Business Continuity and IT Service Continuity Program. Since 2000 our solution supports national and international companies in the management of their BCM and ITSCM tasks.

Company Details

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Awards & Recognition

[alive-IT] won the following awards in the Business Continuity Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

13 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

16 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

[alive-IT] Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on [alive-IT].

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love [alive-IT]?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Role-Based Access

Plan Management

Business Impact Analysis (BIA)

Compliance Reporting

Data Encryption

Import from MS Office

Vendor Security Compliance

Mobile App Capability

Import from other BCM Tools

Import from IT Management Tools

Incident Response Planning

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

[alive-IT] Screenshots

[alive-IT] Videos

[alive-IT] Reviews

Aalesh K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates [alive-IT] from other similar products?

[alive-IT] differentiates itself from other similar products through a combination of intuitive design, robust feature integration, and real-time collaboration tools. Unlike many alternatives, it emphasizes seamless user experience with minimal setup time, making it accessible even for less tech-savvy users. Additionally, [alive-IT] offers advanced customization options, allowing businesses to tailor the software to their specific workflows. Its standout feature is a responsive support system, which provides prompt assistance and valuable resources, ensuring users can maximize productivity and address issues efficiently.

What is your favorite aspect of this product?

My favorite aspect of [alive-IT] is its flexibility and customization options, allowing users to tailor the platform to their specific needs. This adaptability enhances productivity and ensures the software fits seamlessly into various workflows.

What do you dislike most about this product?

The aspect I dislike most about [alive-IT] is its initial setup process, which can be complex and time-consuming for users who are not tech-savvy. While the features are powerful, the learning curve might be steep for beginners, making the onboarding experience less smooth.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering [alive-IT] take the time to explore the available tutorials and support resources to ease the initial setup process. Additionally, it’s helpful to have a clear understanding of your specific needs and workflows to fully leverage its customization options. While the learning curve can be steep, once you get past the initial setup, the platform’s powerful features and flexibility are well worth the investment. Also, consider reaching out to the support team if you encounter any challenges—they’re responsive and can help ensure a smoother experience.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Industry Specific Role
Industry: Construction
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Easy to use

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Role: Operations
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Affordable compared to competitors and easy to use

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

[alive-IT]

What is [alive-IT]?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

[alive-IT] Ratings

94 Likeliness to Recommend

1 Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love [alive-IT]?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Mobile App Capability Review, update, and execute plans via a mobile app.

Import from other BCM Tools Import existing BCM documentation from other BCM tools not just as attachments, but import it as data into the new tool.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

[alive-IT] Screenshots

Business Impact Analysis

My tasks

Customisable dashboards

Visualisation of the data model and dependencies

Keyword search across all data

Visualisation of the recovery processes

Simple document creation via drag and drop (BCP, DRP...)

System-guided business impact analysis process

BIA dashboard: Keep an overview of the status of the BIA at all times...

[alive-IT] Videos

controll-it_-_alive[it] (360p)

alive-IT_en

alive-IT_es

alive-IT_fr

alive-IT_nl

[alive-IT] Reviews

Aalesh K.

Fantastic product

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

Affordable compared to competitors and easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Role-Based Access

Plan Management

Business Impact Analysis (BIA)

Compliance Reporting

Data Encryption

Import from MS Office

Vendor Security Compliance

Mobile App Capability

Import from other BCM Tools

Import from IT Management Tools

Incident Response Planning

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

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