Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

88

Capacity Management

87

Encryption and Decryption Support

87

Access Management

87

Systems Performance Management

87

Cloud Backup

87

Data Migration

86

Analytics and Reporting

85

Regulatory Compliance

85

SLA Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of Data Integration

85

Ease of IT Administration

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

Sanjana Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Efficient, Reliable and Versatile

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

I appreciate the flexibility it offers in choosing instance types based on workload needs that certainly varies based on clients choice and their environment. I can scale my infrastructure easily, both vertically and horizontally, without worrying about hardware constraints. The integration with other AWS services like S3, IAM, and RDS streamlines my workflows. Its pay-as-you-go pricing model helps me control costs effectively. Overall, EC2 gives me the power and control I need for cloud computing depending upon clients requirements and drafting architecture

What is your favorite aspect of this product?

My favorite aspect of Amazon EC2 is the ability to quickly launch and scale virtual servers on demand that is really helpful in time of instant demand from client side or load from any server. I can choose from a wide range of instance types and configurations, which makes it easy to optimize performance and cost for different workloads.

What do you dislike most about this product?

Its pricing complexity. While the service is powerful, understanding and estimating costs—especially with factors like instance types, storage, data transfer, and reserved pricing—can be confusing without careful monitoring

What recommendations would you give to someone considering this product?

Get the clear understanding of the workload which will help to choose the right instance type. Use cost management tools like AWS Cost Explorer and set up budgets or alerts to avoid unexpected charges.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Over Delivered

Arturo Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Technology firms can use Amazon EC2 perfectly

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

They differentiate Amazon EC2 against its rivals by offering the flexibility of prices where you only pay for resources consumed; integration with other AWS services which enables it to offer a comprehensive and flexible environment; potent instance personalization that enables you to personalize settings based on other project requirements so as to guarantee maximum performance. The combination of these two distinct features makes teams find it easier to deploy and manage applications in a functional manner.

What is your favorite aspect of this product?

The Amazon EC2 that I use in my organization is aimed at streamlining the development and deployment procedures. Some of the business concerns that this Infrastructure-as-a-Service (IaaS) service grave are scalability and cost effectiveness of the operations. It gives us the ability to request instances of virtual servers on the fly, and this is essential to our business, particularly during periods of high loads. The principal application scenario lies in the domain of agile construction and governance of the web applications needing fluctuating resources

What do you dislike most about this product?

Though the documentation is vast, at one time or the other, it may be found excessive such that it may be hard to locate some information with respect to changing requirements.

What recommendations would you give to someone considering this product?

I have had a really favorable experience with Amazon EC2 on the whole. Our capability to be able to scale our computing resources nearly real-time has brought a lot of cost savings as well as time savings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shalini S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

The best VM Experience

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

the depth of features available

What is your favorite aspect of this product?

Easy configuration

What do you dislike most about this product?

it don't integrate with other cloud environments

What recommendations would you give to someone considering this product?

better knowledge articles to be published

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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