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Asana Logo Award Winner Product Badge
Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
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Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

84

Document Management

84

Hierarchical Task Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Cathrerine F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

: Managing Projects with Asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

While others like Trello or Monday.com are great for task lists, Asana’s real strength lies in its depth—allowing you to create timelines, assign tasks, set dependencies, and track projects on a much larger scale

What is your favorite aspect of this product?

I remember last quarter, I was managing a client’s product launch. Asana allowed me to lay out every single task from content creation to final delivery and set dependencies between each phase.

What do you dislike most about this product?

I once tried generating a report for a quarterly review, but the format and insights were too basic and not really suited for presenting to clients

What recommendations would you give to someone considering this product?

If your team needs detailed, customizable reports, you might want to integrate it with something like Google Sheets or Power BI for that extra level of analysis

Pros

  • Caring
  • Client Friendly Policies
  • Fair
  • Includes Product Enhancements

Sarah A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Should I consider Asana?

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

Asana is easy to navigate through

What is your favorite aspect of this product?

The collaborative feature

What do you dislike most about this product?

There is no time tracking feature

What recommendations would you give to someone considering this product?

If you’re starting out and looking for a project management software that is easy to use and understand, promotes collaboration and allows you work on your pace with no time tracking feature except for the verbal or written deadline given via email, asana is for you

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Shivaiy A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Asana for Product Management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana offers multiple ways to visualize work—List, Board, Timeline, and Calendar views—allowing teams to choose the best format for their workflow. Dedicated spaces for broader discussions help keep project-related conversations organized. Clean and intuitive interface, making it easy for users of all technical levels to adopt and navigate.

What is your favorite aspect of this product?

Clean and intuitive interface

What do you dislike most about this product?

From my experience, Asana offers a wide array of features and customization options, which can be overwhelming for new users like me. I found that it often requires a significant time investment to become proficient. Additionally, I often receive a high volume of notifications, which can lead to important updates being missed amidst the clutter.

What recommendations would you give to someone considering this product?

Organize training sessions or workshops to help your team become proficient with Asana

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements

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