What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Trustworthy
- Altruistic
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Hosting
Central Deployment
Code-Free Programming
Action Logging
Exception Handling
Out of the box integration
Automation Orchestration
Performance Monitoring
Concurrent Work
Natural Language Processing
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Chris D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
Next-level automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
IQ bots Flexible deployment models Focus on both addressed and unaddressed automation
What is your favorite aspect of this product?
Increase in productivity Automation of Repetitive tasks Advancements in digital transformation Usage of bots
What do you dislike most about this product?
Remote environment affecting bot performance Debugging tools are less effective
What recommendations would you give to someone considering this product?
Spend time learning to get the most from the platform. Consider ongoing bot maintenance and platform updates. Try to automate well-documented processes at first and then move to complex ones.
Pros
- Performance Enhancing
- Caring
- Acts with Integrity
- Client's Interest First
Please tell us why you think this review should be flagged.
Simone S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2025
One of the most efficient automation platforms
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
It's fully cloud-based, has a built-in AI bot, is easy to use, and also provides built-in analytics, which most RPA tools don't.
What is your favorite aspect of this product?
I love how Automation Anywhere makes use of AI to process the unstructured data of emails and invoices and converts them into structured formats. As it has a cloud-based architecture, thus allows me to do remote management and monitoring with much ease. Being cloud-based, security is always a question, but Automation Anywhere never made me regret making it my top choice in the RPA industry.
What do you dislike most about this product?
Automation anywhere is a great tool for sure, but I do feel less flexibility when it comes to implementing complex automation scenarios.
What recommendations would you give to someone considering this product?
My first recommendation would be to make use of the IQ Bot feature, especially if you are going to automate document-heavy tasks. Also, activate the Bot Insight dashboards feature to track the automation ROI, errors, and performance for sure.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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Mahesh C.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted May 2025
Driving Digital Transformation with Automation Any
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere stands out with its fully cloud-based platform, easy-to-use tools for non-tech users, and built-in AI (IQ Bot) for handling documents. It also offers real-time bot performance tracking (Bot Insight) and strong security features. These make it great for companies wanting fast, smart, and secure automation without needing heavy IT setup.
What is your favorite aspect of this product?
The best thing about Automation Anywhere is that it's easy to use and works straight from your browser—no big software setup needed. You can build bots by just dragging and dropping steps, even if you're not a tech expert. It also has a smart feature called IQ Bot that helps read documents like invoices and forms. Plus, because it’s cloud-based, it’s fast, flexible, and easy to use from anywhere.
What do you dislike most about this product?
Some downsides of Automation Anywhere include its high cost, especially for smaller businesses, and performance issues when handling large volumes of data or multiple bots. There’s also a learning curve for advanced features like IQ Bot, and some integrations can be tricky for non-technical users.
What recommendations would you give to someone considering this product?
Before using Automation Anywhere, assess your automation needs, especially if dealing with repetitive tasks. Ensure your business is ready for a cloud-based solution. Prepare for a learning curve with features like IQ Bot and use Automation Anywhere University for training. Start small, scale as you grow, and consider the total cost before expanding.
Pros
- Performance Enhancing
- Trustworthy
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
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