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Backlog Logo
Nulab

Backlog

Composite Score
6.5 /10
CX Score
6.4 /10
Category
Backlog
6.5 /10

What is Backlog?

With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.

Company Details


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Awards & Recognition

Backlog won the following awards in the Product Management category

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Backlog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backlog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backlog?

0% Negative
14% Neutral
86% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Caring

Cons

  • Vendor's Interest First
  • Commodity Features
  • Under Delivered

Feature Ratings

Average 80

ALM Integration

87

Social Collaboration

86

Backlog Management

86

Feature Management

82

Workflow Management

82

Idea Management

82

User Needs Management

78

Product Management

77

Strategic Vision

75

Release Planning

75

Visual Roadmap

75

Vendor Capability Ratings

Average 78

Ease of Implementation

86

Ease of Data Integration

84

Usability and Intuitiveness

83

Business Value Created

80

Quality of Features

79

Ease of Customization

78

Ease of IT Administration

78

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Vendor Support

66

Backlog Reviews

Rohit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Good product for Project & Backlog management

Likeliness to Recommend

7 /10

What differentiates Backlog from other similar products?

Backlog is simple and easy to use. I will definitely recommend backlog for small size projects

What is your favorite aspect of this product?

The bulk update feature is the one I used the most, it saved me a lot of time.

What do you dislike most about this product?

It would be great if more Customization could be provided.

What recommendations would you give to someone considering this product?

If you work on small size projects which can be completed in 6-12 months then you should definitely consider this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akio T.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

a great tool

Likeliness to Recommend

10 /10

What differentiates Backlog from other similar products?

Blacklog's full integration with other tools is a feature that makes it different from other project management products. Compared to other platforms that offer only a few integrations, Blacklog is a very useful tool that facilitates cross-team coordination and greater control in software development projects.

What is your favorite aspect of this product?

Another feature that I like about Blacklog is that it offers a variety of customization options. Users can create their own issue tracking system, which allows them to effectively organize and visualize the issues and bugs they need to fix. This allows the team to arrive at a solution much faster and ultimately do more with less tim

What do you dislike most about this product?

Although there are many things I like about Blacklog, there is one thing I don't like. In particular, the platform can seem a bit overwhelming for those who are new to software development and project management. Although some tutorials are available on the company's website, they are not detailed enough for new users. It would be better if the platform offered more help and guides for those who are starting out.

What recommendations would you give to someone considering this product?

Overall, I think Blacklog is an excellent software project management platform that comes highly recommended for those working in this field. The software is designed to meet the needs of modern software development teams and features a host of useful tools that are highly customizable. The full and extensive integration of other software is particularly impressive and makes this platform unique. Despite the learning curve associated with this solution, a new user will find Blacklog worthwhile for any software development project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Scott G.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Tool I love for how easy it is to use.

Likeliness to Recommend

7 /10

What differentiates Backlog from other similar products?

It stands out from similar programs due to the fact that its dashboard is exceptionally user-friendly and straightforward to operate. It is very simple to add notes, modify ticket status, and keep track of where the project is at this moment in time.

What is your favorite aspect of this product?

I appreciate how Backlog records problems and assigns them to specific team members. Backlog allows us to overcome one of our weaknesses, which is keeping track of the problems and defects reported by our customers.

What do you dislike most about this product?

The interface's design makes some features seem at odds with common sense. I believe that the next version of the Backlog interface will go a long way toward making the tool more intuitive, smooth, and useful.

What recommendations would you give to someone considering this product?

I would absolutely recommend it since it has improved our customers' satisfaction with our service to the point where we are now able to more effectively track and respond to any problems or concerns that our customers bring to our attention.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features