Booker Platform Logo
Booker Platform Logo
Mindbody

Booker Platform

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Booker Platform
7.5 /10

What is Booker Platform?

Our comprehensive service management software provides the tools you need to manage all aspects of your business -everything from growing your customer base to retaining more of those customers over time.

Company Details


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Booker Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Booker Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Booker Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Saves Time
  • Respectful
  • Fair
  • Generous Negotitation

Feature Ratings

Average 83

E-Commerce Integration

88

Analytics and Reporting

87

Promotions Management

86

Sales Transactions

85

POS

85

Customer Relationship Management

85

Supplier Management

82

Employee Mobile

80

Customer Loyalty Programs

79

Dashboard

78

Inventory Management

74

Vendor Capability Ratings

Average 82

Availability and Quality of Training

89

Quality of Features

87

Business Value Created

86

Ease of Implementation

85

Usability and Intuitiveness

82

Vendor Support

82

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

79

Ease of Customization

76

Ease of Data Integration

73

Booker Platform Reviews

Shubham A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Comprehensive Solution for Salon & Spa Management

Likeliness to Recommend

10 /10

What differentiates Booker Platform from other similar products?

Booker Platform stands out from other similar products with its comprehensive suite of features tailored specifically for appointment-based businesses in the salon and spa industry.

What is your favorite aspect of this product?

My favorite aspect of Booker Platform is its ability to streamline all aspects of salon and spa operations, from scheduling appointments and managing client information to handling payments and generating reports.

What do you dislike most about this product?

One area where Booker Platform could improve is in its pricing structure, which may be prohibitive for smaller businesses or those with limited budgets.

What recommendations would you give to someone considering this product?

i will recommend this to salon and spa management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Chetan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

It is a very fanatastic product

Likeliness to Recommend

10 /10

What differentiates Booker Platform from other similar products?

It is a easy to use

What is your favorite aspect of this product?

The functionality is vwry super

What do you dislike most about this product?

Nothing , it is a bery great product

What recommendations would you give to someone considering this product?

I would recommend it to everyone

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kristen M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Booker Platform from other similar products?

Feature Set: Evaluate the specific features offered by the Booker Platform and how they compare to competitors. User Experience: Consider the platform's user interface, ease of use, and overall user experience.

What is your favorite aspect of this product?

Integration Capabilities: Assess how well the Booker Platform integrates with other systems and tools that businesses commonly use.

What do you dislike most about this product?

Customer Support: Look into the quality and availability of customer support services.

What recommendations would you give to someone considering this product?

Scalability: Assess the scalability of the platform. Ensure it can grow with your business and accommodate increasing demands.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features