Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Alex J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It is widely regarded as one of the best cloud storage services available, offering a wide range of features and options and being accessible across various platforms. And with a best storage capacity

What is your favorite aspect of this product?

It is ease of use, great for collaboration between staff member, customer service is amazing witha good customer support

What recommendations would you give to someone considering this product?

All backups are accessible to the entire team at any point. And The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otim J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic products

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box stands out with its business packages but also caters to consumers. It focuses on syncing files within a dedicated folder rather than backing up entire systems and hard drives.

What is your favorite aspect of this product?

Box sets up a specific folder on your Windows or macOS computer, and then keeps all of its contents in sync with the cloud along with any other devices with Box installed. And also, Box neatly integrates itself with File Explorer on Windows.

What recommendations would you give to someone considering this product?

It gives the choice to have all of your files downloaded for offline access and this is useful as while you can still access files and folders in your cloud drive when online, they won't take up extra space on your local hard drive. It also User-friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Linda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strongly integrates

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

This product is connected to most software, it ease files transfers to other softwares.

What recommendations would you give to someone considering this product?

It integrates with many softwares

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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