What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Maggie K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
Simplifying team collaboration securely
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides secure document storage with robust encryption, protecting sensitive information. The platform provides detailed audit logs for tracking document access and modifications securely. What differentiates Box from other content collaboration tools is its strong focus on security, compliance, and enterprise-grade file management.
What is your favorite aspect of this product?
Box makes file sharing effortless, allowing me to securely send documents to colleagues without worrying about attachments. I love the real-time collaboration features, enabling multiple team members to work on documents simultaneously. The mobile app is convenient, allowing me to access files anytime, anywhere, even when traveling.
What do you dislike most about this product?
I have experienced that the mobile app has slightly limited functionality compared to the desktop version, restricting some advanced collaboration features on-the-go.
What recommendations would you give to someone considering this product?
Box simplifies workflow approvals, making it an excellent tool for project and task management. You should definitely try using pre-built integrations if you want to streamline workflows.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
MWANJA B.
- Role: Operations
- Industry: Construction
- Involvement: Initial Implementation
Submitted Dec 2025
Exciting Features.
Likeliness to Recommend
What differentiates Box from other similar products?
Box helps us in storing company details and records for security and future purposes, it also has many integrations with already tools we use and this makes work very easy.
What is your favorite aspect of this product?
The customer support team is responsive in that whether calling or emailing we recieve immediate responses.
What do you dislike most about this product?
Nothing to say about dislikes, I like the product.
What recommendations would you give to someone considering this product?
It maybe your favourite with time.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Siddharth S.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2025
best real time uses software
Likeliness to Recommend
What differentiates Box from other similar products?
aimed at larger businesses and industries
What is your favorite aspect of this product?
best security and governance combined with easy collab
What do you dislike most about this product?
more administration heavy for small businesses
What recommendations would you give to someone considering this product?
if you want more enterprise security and compliance you take this
Pros
- Trustworthy
- Unique Features
- Caring
- Acts with Integrity
Please tell us why you think this review should be flagged.
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