Brivo Inc

Brivo Access

Composite Score

7.9 /10

CX Score

8.3 /10

23 Reviews Write a Review

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What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details

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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative

3% Neutral

97% Positive

Pros

Inspires Innovation
Client Friendly Policies
Fair
Altruistic

Feature Ratings

Average 82

Scheduled Access Times

Manual Key Override

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Intrusion Alarm Integration

Battery Backup

Support for Automatic Door Openers

Continuous Power

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Average 81

Business Value Created

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Brivo Access Reviews

Sienna W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Reliable and simple Access Control Solution

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

The software has an intuitive interface that eases access management. Its modern dashboard enable administrators to simply view reports and manage permissions with ease.

What is your favorite aspect of this product?

My favorite aspect is battery backup which ensures uninterrupted access control and security even during power outages hence offering peace of mind and operational continuity.

What do you dislike most about this product?

One major drawback of his product is that some advanced features often require third par integration hence higher overall cost and elevated setup intricacy.

What recommendations would you give to someone considering this product?

For the medium or large organizations looking for secure, scalable and cloud-based access control solution the product is go to solution.

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Efficient Service

srikanth k.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Access with Card and Biometrics is fantastic!

Likeliness to Recommend

8 /10

What differentiates Brivo Access from other similar products?

Biometric access and simplicity of accessing

What is your favorite aspect of this product?

Way of accessing with multiple options

What do you dislike most about this product?

Integration with other apps

What recommendations would you give to someone considering this product?

If you are looking for card and biometric access related you can think of this product

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Samuel P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Reliable Cloud Access with Minor Quirks

Likeliness to Recommend

7 /10

What differentiates Brivo Access from other similar products?

Brivo Access stands out as a cloud-first, mobile-friendly access control platform that unifies door access, video, visitor, and identity management in one system. Its open APIs, flexible hardware options, and subscription model make it easy to scale, while remote management and mobile credentials set it apart from many traditional, server-based competitors.

What is your favorite aspect of this product?

My favorite aspect of Brivo Access is its cloud-first design—you can manage doors, users, and even video from anywhere without needing on-site servers, which makes it both flexible and hassle-free.

What do you dislike most about this product?

What I dislike most about Brivo Access is that firmware updates and hardware quirks can occasionally cause hiccups, which means you sometimes need extra troubleshooting during setup or maintenance.

What recommendations would you give to someone considering this product?

I’d recommend Brivo Access if you want a cloud-based system that’s easy to manage remotely, but be sure to work with an experienced installer and keep hardware and firmware updates on a regular schedule to avoid avoidable issues.

Pros

Caring
Helps Innovate
Continually Improving Product
Performance Enhancing

Brivo Access

What is Brivo Access?

Company Details

Need Assistance?

Brivo Access Ratings

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Brivo Access?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Brivo Access Reviews

Sienna W.

Reliable and simple Access Control Solution

Likeliness to Recommend

Pros

srikanth k.

Access with Card and Biometrics is fantastic!

Likeliness to Recommend

Pros

Samuel P.

Reliable Cloud Access with Minor Quirks

Likeliness to Recommend

Pros

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Feature Ratings

Scheduled Access Times

Manual Key Override

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Intrusion Alarm Integration

Battery Backup

Support for Automatic Door Openers

Continuous Power

Remote Permanent Granting Removal of Door Access

Audit of Entry Times by Specific Individuals

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation