Brivo Access Logo
Brivo Access Logo
Brivo Inc

Brivo Access

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Brivo Access
7.9 /10

What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details


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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative
3% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 82

Scheduled Access Times

86

Manual Key Override

86

Remote Door on Demand Lock Unlock

85

Integration With Other Security Systems

84

Intrusion Alarm Integration

84

Battery Backup

84

Support for Automatic Door Openers

83

Continuous Power

81

Remote Permanent Granting Removal of Door Access

80

Audit of Entry Times by Specific Individuals

78

Access Control Via Keypad Access Card or Biometrics

75

Vendor Capability Ratings

Average 81

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Data Integration

79

Usability and Intuitiveness

79

Quality of Features

78

Ease of Implementation

77

Brivo Access Reviews

Sienna W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable and simple Access Control Solution

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

The software has an intuitive interface that eases access management. Its modern dashboard enable administrators to simply view reports and manage permissions with ease.

What is your favorite aspect of this product?

My favorite aspect is battery backup which ensures uninterrupted access control and security even during power outages hence offering peace of mind and operational continuity.

What do you dislike most about this product?

One major drawback of his product is that some advanced features often require third par integration hence higher overall cost and elevated setup intricacy.

What recommendations would you give to someone considering this product?

For the medium or large organizations looking for secure, scalable and cloud-based access control solution the product is go to solution.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

srikanth k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Access with Card and Biometrics is fantastic!

Likeliness to Recommend

8 /10

What differentiates Brivo Access from other similar products?

Biometric access and simplicity of accessing

What is your favorite aspect of this product?

Way of accessing with multiple options

What do you dislike most about this product?

Integration with other apps

What recommendations would you give to someone considering this product?

If you are looking for card and biometric access related you can think of this product

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Samuel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Reliable Cloud Access with Minor Quirks

Likeliness to Recommend

7 /10

What differentiates Brivo Access from other similar products?

Brivo Access stands out as a cloud-first, mobile-friendly access control platform that unifies door access, video, visitor, and identity management in one system. Its open APIs, flexible hardware options, and subscription model make it easy to scale, while remote management and mobile credentials set it apart from many traditional, server-based competitors.

What is your favorite aspect of this product?

My favorite aspect of Brivo Access is its cloud-first design—you can manage doors, users, and even video from anywhere without needing on-site servers, which makes it both flexible and hassle-free.

What do you dislike most about this product?

What I dislike most about Brivo Access is that firmware updates and hardware quirks can occasionally cause hiccups, which means you sometimes need extra troubleshooting during setup or maintenance.

What recommendations would you give to someone considering this product?

I’d recommend Brivo Access if you want a cloud-based system that’s easy to manage remotely, but be sure to work with an experienced installer and keep hardware and firmware updates on a regular schedule to avoid avoidable issues.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

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