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Calendly Logo Award Winner Product Badge
Calendly

Calendly

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Calendly
9.1 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
1% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Scheduling Link Creation

90

Real-Time Calendar View

90

Calendar Integration

89

Availability Preferences

88

Automated Notifications

87

Mobile

84

3rd Party Integration

84

Customizable Branding

83

Analytics and Reporting

83

Payment Processing

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Customization

84

Ease of Data Integration

84

Ease of IT Administration

84

Vendor Support

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Calendly Reviews

Ajay S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Great Software to Schedule meetings /view calender

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

From calendly we can view real time calender of any person, can schedule meetings, appointments, interview

What is your favorite aspect of this product?

Easy to use . Interface is good and smooth,, scheduling process, seamless calendar integration, reminder and notifications are automated

What do you dislike most about this product?

sometime bit slow and security in compromised

What recommendations would you give to someone considering this product?

Streamlined scheduling process, seamless calendar integration, reminder and notifications are automated

Pros

  • Helps Innovate
  • Fair
  • Reliable
  • Performance Enhancing

Sunny L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Consistency and structure

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

It completely eliminates the scheduling issues that we had before when we used to schedule appointments by email, prospects can now book the meeting in minutes instead of having to wait hours or even days for an email response, it has created a consistent workflow and structure inside our team, and it has ensured global accessibility thanks to the automated time conversions, which is crucial for our marketing strategy. Lastly, it has reduced the need for admin work, and we can focus on our actual marketing projects. rather than spending time scheduling meetings.

What is your favorite aspect of this product?

I like that Calendly is a simple tool to use but it provides so much power and organization to the daily routine. The ability to set up multiple event types in one single tool brings so much consistency and structure across our team. One of the features that I like from Calendly is the fact that it has an automatic time zone detection, and this has been critical in our team because we no longer have any issues or confusion with the time conversions, it is automatically done by Calendly. Additionally, I like the fact that it integrates with so many other tools, which provides extra automation to our team.

What do you dislike most about this product?

Because it is a simple tool, it can be very limiting at times, for me, the negative aspect that I've mostly noticed is the limited reporting, especially if you're using this tool for sales, it can be difficult to see why some prospects don't convert to bookings or which meetings actually result in opportunities, so having to pair ir with another tool that has these features can result in an extra cost, and the pricing of the software is already high for the premium integrations. Also, the mobile app is not intuitive enough and sometimes lags.

What recommendations would you give to someone considering this product?

The recommendation I would give is to separate your events by type, especially if you're using it for a sales-related process, try separating by each stage of sales. Integrating it with your main CRM platform is also essential to close the gap between limited reporting and campaign ROI. From my experience, training the team on how to use Calendly was not difficult at all, so I think this would be a great fit for those teams that want reliability without having to use a software that has a long learning curve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Kenneth M.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

Streamlined scheduling with room to grow

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly stands out in the crowded scheduling software market with its seamless integrations and intuitive interface that simplifies booking for bth individuals and teams.

What is your favorite aspect of this product?

My favorite aspect is the automated workflows, which save time by sending reminders and follow-ups effortlessly.

What do you dislike most about this product?

The limited customization options for branding the scheduling page can feel like a restriction for the businesses aiming for a polished, on-brand look.

What recommendations would you give to someone considering this product?

For those considering Calendly, I recommend it for its ease and reliability, but explore the premium plans for advanced features like team scheduling, and consider if the branding limitations align with your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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