
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
4
Since last award
81 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Commenting
Unit Tests
Refactoring
Bug Detection
Multi-Language Support
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Claude Reviews

Bakkesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Great coding assistant with reasoning capabilities
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude stands out for its strong reasoning skills, high quality code generation, and more natural, nuanced conversations compared to other AI assistants.
What is your favorite aspect of this product?
My favorite aspect is its ability to tackle complex problems efficiently and generate clean, well-explained code that’s actually usable in real projects.
What do you dislike most about this product?
What I dislike most is the lack of native IDE integration and voice input, which makes workflow clunky and forces constant copy-pasting between tools.
What recommendations would you give to someone considering this product?
I will recommend it for coding, problem solving, and deep analysis, but suggest evaluating the workflow before fully integrating it into your stack.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.

Anadu G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
A Powerful AI with Room for Customization
Likeliness to Recommend
What differentiates Claude from other similar products?
Advanced AI reasoning and contextual understanding
What is your favorite aspect of this product?
Natural language processing accuracy
What do you dislike most about this product?
Limited customization options
What recommendations would you give to someone considering this product?
Evaluate integration capabilities before purchasing
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.

Jideofor N.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2025
Amazing product, boosts productivity
Likeliness to Recommend
What differentiates Claude from other similar products?
Better models
What is your favorite aspect of this product?
Intuitive and better solutions
What do you dislike most about this product?
Nothing yet
What recommendations would you give to someone considering this product?
Try it out
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Continually Improving Product
Please tell us why you think this review should be flagged.
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