Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.8 /10
CX Score
9.3 /10
Category
Cloudflare
8.8 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 81

Enablement for Security Teams

85

Network Sandboxes

84

Firewall as a Service (FWaaS)

83

Web Application and API Protection (WAAP)

82

Secure Web Gateway (SWG)

82

Cloud Access Security Broker (CASB)

81

Zero Trust

80

SD-WAN

80

Viable Alternative VS Traditional MPLS

79

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

78

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Implementation

80

Ease of Data Integration

80

Quality of Features

80

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Vendor Support

78

Availability and Quality of Training

78

Cloudflare Reviews

Satyanshu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare stands out for its exceptional global network infrastructure, which ensures low-latency performance and rapid content delivery across a wide range of services, from CDN to security. Its integrated approach, combining DDoS protection, WAF, and bot mitigation, offers a holistic security solution that’s easy to deploy and scale. Cloudflare's focus on simplifying security for businesses of all sizes, without compromising performance, also sets it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Cloudflare is its ability to provide fast, reliable performance without sacrificing security. The seamless integration of a global CDN with robust DDoS protection, WAF, and bot management makes it a one-stop solution for both performance and protection. Additionally, Cloudflare’s user-friendly interface and easy setup make it accessible to both small businesses and large enterprises, ensuring that advanced security features are available without a steep learning curve.

What do you dislike most about this product?

I dislike that this product lacks durability and tends to break or wear down quickly with regular use. Additionally, its design feels unintuitive and difficult to use, which can be frustrating.

What recommendations would you give to someone considering this product?

If you're considering this product, I would recommend thoroughly reading reviews and checking the return policy before purchasing, especially if you're concerned about its durability. Make sure it meets your specific needs, as its performance may vary depending on usage. If you're looking for something more reliable, you might want to explore other options with better build quality and user-friendly features. Additionally, keep in mind that the product may require more maintenance or care than expected, so be prepared for that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Muhammad Usman R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Very effective. Easy to use and apply.

Likeliness to Recommend

8 /10

What differentiates Cloudflare from other similar products?

Its services and structure differentiate it from others.

What is your favorite aspect of this product?

Its structure and effectiveness.

What do you dislike most about this product?

As I said above, structure of the things are most important If structure got lost, then there is no effectiveness.

What recommendations would you give to someone considering this product?

To maintain software's availability all over the world.

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Saves Time

Priyanka R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Amazing platform , easy to use and navigate

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Its global network and capacity tp offer compelling performance and security set the corporation apart from other products of the same nature. Their significant number of data center aids in the quick speedy delivery of content while their innovative protective measures help combat multiple cyber threats. The platform is easy to use and Administer with Cloudflare's straightforward and easy to use control panel.

What is your favorite aspect of this product?

My favorite aspect of this platform is that CloudFlare is the enhancement in website performance as well as security. The Website load time and DDoS attacks have been positively influenced by the platform's N and WAF approaches. Furthermore cloudFlare has many different plans which are quite flexible in terms of price

What do you dislike most about this product?

A very basic downside for CloudFlare , is that it can be daunting, especially for first time user seeking to improve their website security and performance. Even though there is no doubt that CloudFlare has a superior product support, reaching out to technical representative may be complicated at times especially during peak periods.

What recommendations would you give to someone considering this product?

CloudFlare is highly recommended but considering own security and performance requirements. Evaluating the amount of bandwidth in addition to ow difficult our website or application is how sensitive information will and of course financial a capabilities.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Respectful
  • Client Friendly Policies

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