Concrete CMS Customer Reviews 2024

Concrete CMS

Composite Score

8.0 /10

CX Score

8.2 /10

87 Reviews Write a Review

Claim Software

What is Concrete CMS?

Run a secure website your content contributors will love using with Concrete CMS.

Company Details

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Awards & Recognition

Concrete CMS won the following awards in the Digital Experience - Midmarket category

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8 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Concrete CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concrete CMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concrete CMS?

1% Negative

12% Neutral

87% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 84

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Social Media Integration

Standard Templates

Analytics and Reporting

Multi Channel Support

E-Commerce Integration

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Concrete CMS Reviews

Priyadarshi U.

Role: Consultant
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Disappointing Capabilities

Likeliness to Recommend

7 /10

What differentiates Concrete CMS from other similar products?

Its extensive library of plugins and themes, coupled with strong community support.

What is your favorite aspect of this product?

Flexibility in customization

What do you dislike most about this product?

Interface can feel clunky and less intuitive compared to some competitors

What recommendations would you give to someone considering this product?

Don't hesitate to leverage community support and resources for assistance and guidance throughout the website-building process.

Pros

Saves Time
Client Friendly Policies
Altruistic
Performance Enhancing

Cons

Vendor's Interest First
Less Inspiring
Less Fair

Lorenzoロレンツォ M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy-to-use content management tool

Likeliness to Recommend

10 /10

What differentiates Concrete CMS from other similar products?

This is the best CMS I've ever used, and I've used WordPress, Joomla, Squarespace, Wix, and many more. It is feature-rich, has everything you need out of the box, and rarely requires a lot of plugins. It was made with the user in mind, making it both easy to use and complex enough to serve as a foundation for further development.

What is your favorite aspect of this product?

It is entirely expandable and adaptable, and ready to use straight out of the box. Also, our clients enjoy managing and updating their websites daily. Any Linux (LAMP stack) server that supports Drupal, Joomla, WordPress, or any other platform can run Concrete5. Our clients like working on the websites that Concrete5 powers. Everything from specific webpages to unique, complicated applications can benefit significantly from Concrete5.

What do you dislike most about this product?

Development support is limited, making receiving assistance for rare or undocumented difficulties difficult. Development documentation needs to be updated to cover all functionality and API fully. Managing several versions of pages on huge company websites to ensure quality. Granting individuals access and allowing them to update their own section of the website.

What recommendations would you give to someone considering this product?

The platform offers fine-grained permissions management and is safe. Internationalization is also handled for individuals that require the ability to show their websites in several languages. There are self-hosting and Concrete5 hosting choices, and user-level upkeep is typically simple to control. Concrete5 is undoubtedly the ideal blend of strength and usability to enable sites to be deployed fast at an affordable price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maurice G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Better Digital Experience With Concrete CMS

Likeliness to Recommend

9 /10

What differentiates Concrete CMS from other similar products?

With Concrete CMS, it is easy to post new content to our websites and is very secure too.

What is your favorite aspect of this product?

I like how secure Concrete CMS is The software makes handling content easy and each contributor can securely post on the website.

What do you dislike most about this product?

Concrete CMS has been great with no major flaws.

What recommendations would you give to someone considering this product?

I recommend Concrete CMS as it has effectively met our needs

Pros

Reliable
Enables Productivity
Efficient Service
Inspires Innovation

Concrete CMS

What is Concrete CMS?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Concrete CMS Ratings

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Concrete CMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Concrete CMS Reviews

Priyadarshi U.

Disappointing Capabilities

Likeliness to Recommend

Pros

Cons

Lorenzoロレンツォ M.

Easy-to-use content management tool

Likeliness to Recommend

Pros

Maurice G.

Better Digital Experience With Concrete CMS

Likeliness to Recommend

Pros

Most Popular Concrete CMS Comparisons

WordPress.com

Wix

Xperience by Kentico

HCL Digital Experience

Weebly

Joomla!

Feature Ratings

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Social Media Integration

Standard Templates

Analytics and Reporting

Multi Channel Support

E-Commerce Integration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training