DSMN8 Customer Reviews 2024

DSMN8

Composite Score

7.9 /10

CX Score

7.9 /10

22 Reviews Write a Review

Claim Software

What is DSMN8?

DSMN8 is a Cloud-based SaaS platform enabling employees to share company related content such as blogs and articles to their owned social media networks such as LinkedIn, Twitter, Facebook and others. DSMN8 is available as both a desktop application as well as a mobile application as an opt-in tool for all employees. DSMN8’s innovative technology helps brands tap into the power of their number one asset - their employees through an all-in-one platform.

Company Details

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DSMN8 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DSMN8.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DSMN8?

3% Negative

10% Neutral

87% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 78

News Feeds, Alerts & Notifications

Mobile

Rewards Recognition

Single Sign-On (SSO)

Employee Directory

Newsletter Creation

Emergency Notification

Application Integration

Pulse Surveys

Surveys and Polling

Instant Messaging

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

DSMN8 Reviews

Al MUHANNA M.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates DSMN8 from other similar products?

DSMN8 prioritizes the role of employees as brand advocates, empowering them to share relevant content, amplify the brand's message, and engage with their networks authentically. The platform recognizes the value of employee advocacy in building brand trust and credibility.

What is your favorite aspect of this product?

DSMN8 provides a platform for employees to share relevant content, engage with their social networks, and amplify the brand's message authentically. This aspect of DSMN8 is often highlighted as valuable by organizations looking to leverage the power of employee advocacy to increase brand awareness, credibility, and engagement on social media platforms.

What do you dislike most about this product?

Users may experience issues with the responsiveness or effectiveness of DSMN8's customer support, especially if they encounter technical issues or have questions that require timely resolution. Additionally, comprehensive documentation and training resources may be lacking for some users.

What recommendations would you give to someone considering this product?

Establish channels for employees to provide feedback, ask questions, and report issues related to DSMN8. Ensure that there are dedicated support resources available to address user inquiries and concerns in a timely and responsive manner.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Sruthi J.

Role: Information Technology
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Very User Friendly

Likeliness to Recommend

9 /10

What differentiates DSMN8 from other similar products?

Easy to use

What is your favorite aspect of this product?

ALerts and notifications, not to forget about newsletters

What do you dislike most about this product?

Nothing much but I do feel like improvement is needed in few sections

What recommendations would you give to someone considering this product?

Good to go and purchase it.

Pros

Fair
Altruistic
Client's Interest First
Includes Product Enhancements

Somasundaram A.

Role: Industry Specific Role
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Great Software!Very user friendly& intuitive

Likeliness to Recommend

10 /10

What differentiates DSMN8 from other similar products?

Powerful and initiative solution that streamlines social media management

What is your favorite aspect of this product?

Delivers tangible results for businesses of all sizes and covers target audience

What do you dislike most about this product?

Integration from our VPN is quite a difficult task initially

What recommendations would you give to someone considering this product?

If you would want your products to reach through social media, the go to would be DSNM8

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

DSMN8

What is DSMN8?

Company Details

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Awards & Recognition

DSMN8 Ratings

94 Likeliness to Recommend

97 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love DSMN8?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Surveys and Polling Ability to survey employees and gather feedback.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DSMN8 Reviews

Al MUHANNA M.

Good Product

Likeliness to Recommend

Pros

Sruthi J.

Very User Friendly

Likeliness to Recommend

Pros

Somasundaram A.

Great Software!Very user friendly& intuitive

Likeliness to Recommend

Pros

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Feature Ratings

News Feeds, Alerts & Notifications

Mobile

Rewards Recognition

Single Sign-On (SSO)

Employee Directory

Newsletter Creation

Emergency Notification

Application Integration

Pulse Surveys

Surveys and Polling

Instant Messaging

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support