Emburse Professional Logo
Emburse Professional Logo
Emburse

Emburse Professional

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Emburse Professional
7.7 /10

What is Emburse Professional?

Certify is now Emburse Professional. Highly configurable travel, invoice, and expense management software for mid-size organizations Get up and running quickly on invoice, travel and expense management software with the ease of use employees love and the configurable spend controls and actionable data insights that your finance teams need.

Company Details


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Awards & Recognition

Emburse Professional won the following awards in the Expense Management category

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Emburse Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emburse Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse Professional?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Feature Ratings

Average 82

Expense Detail Tracking

87

Mobile App or Mobile Browser Support

84

Desktop Browser Support

82

Single Sign-On (SSO)

81

Approval Workflow

81

Multi Currency

81

Receipt Image Submission

81

Expense Policy Aware

79

Expense Itemization

79

Travel Profile

77

Travel and Accommodation Booking

76

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Vendor Support

82

Business Value Created

82

Breadth of Features

81

Ease of Data Integration

80

Usability and Intuitiveness

80

Quality of Features

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

75

Availability and Quality of Training

74

Ease of Customization

70

Emburse Professional Reviews

Lisa C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Pretty easy to use

Likeliness to Recommend

8 /10

What differentiates Emburse Professional from other similar products?

Can't comment as have not tried others

What is your favorite aspect of this product?

I like just sending the receipts to receipts@ and it does the rest for me

What do you dislike most about this product?

Sometimes it gets the value of the receipt wrong

What recommendations would you give to someone considering this product?

Go for it, it will be fine!

Pros

  • Reliable
  • Performance Enhancing
  • Client's Interest First
  • Transparent

Cons

  • Security Frustrates

Elizabeth S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to implement on the go

Likeliness to Recommend

9 /10

What differentiates Emburse Professional from other similar products?

Certify provided an intuitive, automated expensing and accounting tool that our business leaders could use easily on the go

What is your favorite aspect of this product?

My favorite aspect of Certify was the app. I could easily upload receipts into the app from my phone's camera.

What do you dislike most about this product?

The app was a little gitchy. It would stop working and it wouldn't always save the receipts I uploaded.

What recommendations would you give to someone considering this product?

I'd highly recommend this product to any sales, marketing, or business development representatives that travel and create expense reports often.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

David iMob C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

It was easy to use for tracking our sales expenses

Likeliness to Recommend

8 /10

What differentiates Emburse Professional from other similar products?

Unknown. We were end users.

What is your favorite aspect of this product?

It was able to capture our expenses and travel for tracking and reimbursement purposes.

What do you dislike most about this product?

Somewhat limited on the mapping features of trips.

What recommendations would you give to someone considering this product?

Just to be sure the features apply to the needs of the end users.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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