GoldFynch Customer Reviews 2026 | eDiscovery

GoldFynch

Composite Score

7.4 /10

CX Score

8.0 /10

31 Reviews Write a Review

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What is GoldFynch?

GoldFynch is a feature-rich ediscovery with transparent and affordable pricing. Simple in-browser drag and drop uploads, all inclusive OCR, designed from group up and effortless workflows with predictable per case pricing which is affordable and offers no suprises.

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Awards & Recognition

GoldFynch won the following awards in the eDiscovery category

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2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

GoldFynch Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoldFynch.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoldFynch?

1% Negative

14% Neutral

85% Positive

Pros

Reliable
Saves Time
Continually Improving Product
Fair

Feature Ratings

Average 77

Classification and Data Parsing

Native Format

Review

Data Analysis and Visualization

Tagging Metadata and Organization

Optical Character Recognition

Annotations

Audio Transcription

Legal Hold

Email Threading

Chain of Custody Preservation

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

GoldFynch Reviews

Michael C.

Role: Industry Specific Role
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2025

Simple eDiscovery with Predictable Costs

Likeliness to Recommend

8 /10

What differentiates GoldFynch from other similar products?

GoldFynch is simple and lightweight. It doesn’t require heavy setup, which makes it easy to control costs and avoid unnecessary overhead.

What is your favorite aspect of this product?

Cost predictability. It’s easy to understand what we’re paying for, which helps with budgeting and expense tracking.

What do you dislike most about this product?

Advanced features are limited. For complex cases, additional tools or manual work may be needed.

What recommendations would you give to someone considering this product?

Use it for cases where simplicity and cost control matter most. It works well when advanced customization isn’t required.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Caring

Connor W.

Role: Industry Specific Role
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2025

Simple and Secure eDiscovery Tool

Likeliness to Recommend

9 /10

What differentiates GoldFynch from other similar products?

GoldFynch is very lightweight and browser-based. It doesn’t require heavy setup, which makes it easy to deploy quickly for eDiscovery tasks.

What is your favorite aspect of this product?

The simplicity. Uploading data and managing access is straightforward, which lowers the risk of configuration mistakes.

What do you dislike most about this product?

Advanced security controls are limited. For highly sensitive cases, additional safeguards outside the platform may be needed.

What recommendations would you give to someone considering this product?

Review user access carefully before sharing case data. Keeping permissions minimal helps maintain security, especially in shared investigations.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Aimee L.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Easy to use and very intuitive. Excellent pricing

Likeliness to Recommend

10 /10

What differentiates GoldFynch from other similar products?

You can handle your data yourself without paying the high cost of project managers. You know exactly what you will be charged each month.

What is your favorite aspect of this product?

Control of price and control over the data.

What do you dislike most about this product?

I'd love a pop-out button so I can use 2 screens when reviewing.

What recommendations would you give to someone considering this product?

Give it a try with the free trial. The software is perfect for even solo firms.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoldFynch

What is GoldFynch?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

GoldFynch Ratings

83 Likeliness to Recommend

3 Since last award

97 Plan to Renew

3 Since last award

87 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love GoldFynch?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Native Format Preservation of the native format of the documents in unaltered state

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

GoldFynch Reviews

Michael C.

Simple eDiscovery with Predictable Costs

Likeliness to Recommend

Pros

Connor W.

Simple and Secure eDiscovery Tool

Likeliness to Recommend

Pros

Aimee L.

Easy to use and very intuitive. Excellent pricing

Likeliness to Recommend

Pros

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Feature Ratings

Classification and Data Parsing

Native Format

Review

Data Analysis and Visualization

Tagging Metadata and Organization

Optical Character Recognition

Annotations

Audio Transcription

Legal Hold

Email Threading

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration