Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Anjali A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Best Tool for Survey & Feedbacks

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

First of all this tool is completely free for getting feedbacks & collecting surveys unlike other paid survey tools. Works perfectly with Google Sheets, Docs, Drive, and Gmail for easy data collection and analysis.. It offers real time collaboration and we can directly export responses to Google Sheets for better analysis. As it is cloud based tool it is easily accessible anywhere no installation required. There's no limit in the responses we can get unlimited responses. Also the interface is very simple and user-friendly, making it easy for anyone to create surveys, quizzes, or feedback forms without technical skills.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Sheets, which makes analyzing responses quick and effortless. I also love how easy it is to create and customize forms. The real-time collaboration is a big plus too. I can work on a form with friends or colleagues at the same time without any hassle. It’s so simple and fast, whenever I need feedback or data collection. I use this tool without any difficulty.

What do you dislike most about this product?

I dislike most about Google Forms is its limited design and customization options. While it’s clean and simple, the themes and visuals can feel a bit basic, especially if you want a more compelling or branded look. I also wish there were more advanced question types and formatting options to make complex surveys easier to set up.

What recommendations would you give to someone considering this product?

I’d recommend giving Google Forms a try if you need a simple, free, and reliable way to collect information, run surveys, or create quizzes. It’s perfect for students, small teams, or anyone who wants quick results without complicated setup. Take advantage of its integration with Google Sheets for easy data analysis and don’t forget to explore the collaboration feature if you’re working with others. Just keep in mind that if you need highly advanced customization or design options you might want to supplement it with other tools otherwise this tool is good to go for daily quick use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

OLAJUMOKE O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Seamless feedback in seconds

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

its free and unlimited functionality, seamless integration with Google Workspace (like Sheets and Docs), and user-friendly, intuitive interface. While simpler than alternatives, it offers sufficient features for many use cases, such as real-time collaboration.

What is your favorite aspect of this product?

I love its quiz feature, which allows creators to assign point values, add correct answers, and give instant feedback.

What do you dislike most about this product?

I dislike its limited design and branding options, which can make forms appear generic and less professional

What recommendations would you give to someone considering this product?

Use templates, keep it simple, test your form before sharing .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

John S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple and Reliable Form Builder

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Seamless Integration with Google Workspace Built-in Basic Analytics Reliable Security and Privacy

What is your favorite aspect of this product?

they automatically sync to a spreadsheet in real time, allowing you to: Instantly analyze data with formulas, charts, or pivot tables. Share the data with your team for collaborative review

What do you dislike most about this product?

its lack of advanced customization and logic features Basic design options Basic reporting tools

What recommendations would you give to someone considering this product?

Google Forms is excellent for simple, straightforward surveys, but it lacks the flexibility and sophistication needed for more complex research, business workflows, or professional-grade data collection.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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