Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 83

Storage Optimization

86

Data Encryption

86

Data Compression

86

Long Term Data Retention

84

External Storage Connectivity

84

Data Format Native Generic

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

82

Restore to Current Format

81

Granularity

79

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

84

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Vendor Support

78

Google Vault Reviews

Carla P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

My Experience With Google Vault

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault is highly secure and seamlessly scalable making it a great choice for business use.

What is your favorite aspect of this product?

Well, I like the ease of archiving and retrieving files when need be. The software is affordable and comes with a search feature.

What do you dislike most about this product?

Using this product is straightforward and no complaints.

What recommendations would you give to someone considering this product?

For content archiving and management of content, Google Vault is amazing and I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priyank D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Compliance Tool

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

Google Vault stands out due to its seamless integration with Google Workshops, offering tailored compliance and eDiscovery features. It provides automatic indexing, detailed retention rules, and legal holds on data, along with robust search capabilities across Google applications. However, its focus on the Google ecosystem may require additional tools for broader data management.

What is your favorite aspect of this product?

My favorite aspect of Google Vault is its powerful search capabilities, which allow users to efficiently find and retrieve specific data across various Google Workspace applications. This feature is essential for compliance and legal purposes, enabling organizations to quickly access important information when needed.

What do you dislike most about this product?

The main drawback of Google vault is its lack of true backup and recovery options, as deleted data cannot be restored once it surpasses retention periods, limiting data recovery capabilities for users.

What recommendations would you give to someone considering this product?

For those considering Google Vault, I recommend thoroughly understanding its integration with Google Workspace and its focus on compliance and eDiscovery. Familiarize yourself with its search capabilities and retention policies to maximize its effectiveness. Additionally, ensure that your organization has appropriate licensing and consider setting up custom roles for better management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tribhuvan s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Assisting in meeting compliance obligations.

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

In comparison to other similar products , it is far more useful due to the fact that ir is well Google workspace platform,so it is pretty much convenient as user do not have to go look for vault as it is built into the application iteams, apart fromthat , Vault offers various functionalities , be it legal hold, seatrch review, export and whatnot making it a one-stop solution for data management and protection.

What is your favorite aspect of this product?

My favorite aspect that I read about google Vault is its ability to assist my organization in meeting compliance obligations, This is made possible through the platform's retention policies and eDiscovery tools that come in handy when dealing with data management as well as certain compliance within framework of relavent laws and policies.

What do you dislike most about this product?

There are few things which I see to be improved. One is the possibility of extending the customization of the platform so that it better serves our varied requirements.Another concern is,althogh vault has adequate search abilities, I would like to see more focus on advanced search to pull specific information or discussions.

What recommendations would you give to someone considering this product?

For considering Google vault, i would suggest, assess the data management and compliance needs of our company. for companies that have been using the Google workspace, vualt is one of the tools that will further improve the management of data but fore those who are not using Google workspace,it would be essential to look for other achiving and e-discovery systems that may better meet the organizational needs.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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