HOPEX Platform Logo Award Winner Product Badge
HOPEX Platform Logo Award Winner Product Badge
MEGA International S.A

HOPEX Platform

Composite Score
9.3 /10
CX Score
9.4 /10
Category
HOPEX Platform
9.3 /10

What is HOPEX Platform?

Our comprehensive lineup, MEGA HOPEX, combines industry-leading practices in enterprise architecture, data management, business process analysis, and risk management (GRC) into a single platform. The HOPEX platform is a modern, secure, and scalable SaaS platform that integrates seamlessly into the company's IT ecosystem. It enables collaboration, automation, and actionable insights to accelerate transformation initiatives

Company Details


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Awards & Recognition

HOPEX Platform won the following awards in the Enterprise Architecture category

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HOPEX Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HOPEX Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HOPEX Platform?

1% Negative
3% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Client Friendly Policies
  • Includes Product Enhancements

Feature Ratings

Average 92

Process Architecture

95

Repository Management

93

Software Distribution

93

Data Visualization GIS

92

Collaboration

91

Analytics and Reporting

91

Performance Management

90

Project Management

90

PCI and EMV Compatible

89

Risk and Fraud Assessment

89

Document Management

88

Vendor Capability Ratings

Average 89

Vendor Support

94

Ease of Implementation

91

Availability and Quality of Training

90

Ease of IT Administration

90

Breadth of Features

90

Business Value Created

89

Ease of Customization

89

Quality of Features

89

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

85

HOPEX Platform Reviews

Achille F.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

The Platform that Boosts Growth

Likeliness to Recommend

7 /10

What differentiates HOPEX Platform from other similar products?

The platform helps in team communication

What is your favorite aspect of this product?

The software helps in team synergies which brings innovation

What do you dislike most about this product?

Nothing irritating from the app

What recommendations would you give to someone considering this product?

The determination makes the tool recommendable

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Diana J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Excellent product for EA and Documents

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

I would say people who is behind the scenes of the amazing product. The features are quite good and the performance is better. Hopex platform is in continuous improvement.

What is your favorite aspect of this product?

Vendor support, is absolutely warm The Hopex 360 intranet, which is a way to see in a same place all the documents, process, risks and IT connected

What do you dislike most about this product?

The platform does not full my expectations with versioning

What recommendations would you give to someone considering this product?

Sometimes the tool is slow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andres C.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product and Support

Likeliness to Recommend

10 /10

What differentiates HOPEX Platform from other similar products?

Hopex is the source of information about the company's guidelines and that these in turn are associated with the activities of the processes of the areas. This makes Hopex an essential source of information for the company.

What is your favorite aspect of this product?

It´s breath capabilities Vendor and partner support

What do you dislike most about this product?

Maybe improve a little bit in the user interface, perhaps I know that has been improved in recent version V6.

What recommendations would you give to someone considering this product?

I would recommend make a project with different areas as Risks, IT, Processes, Compliance, as it makes big difference in the successful product implementation and maintenance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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