What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details

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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Email Delivery

89

Campaign Management

86

Segmentation

86

Auto-Responders

85

Basic Reporting and Analytics

85

Sales Intelligence & Conversion Rates

83

Contact Database

83

Email Templates

83

SPAM Compliance

83

Mobile Optimized

82

Content Authoring

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Product Strategy and Rate of Improvement

84

Ease of Implementation

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Ease of Customization

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

81

HubSpot Marketing Hub Reviews

Chris R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

useful for a copywriter—if you know where to look

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

I didn’t think HubSpot Sales Hub would matter much to a copywriter. But turns out, it gives me loads of insights that shape how I write. It’s a CRM, sure, but I use it to peek into contact timelines, client preferences, and what emails or landing pages are converting best.

What is your favorite aspect of this product?

The email tracking and performance data. Seeing which subject lines actually get clicked helps me tweak future campaigns. I also use snippets and templates to speed up writing sales outreach or nurture content

What do you dislike most about this product?

There are tabs within tabs and half of them I don’t even need. Also, the formatting editor for emails can be a bit glitchy, especially when switching between plain text and HTML

What recommendations would you give to someone considering this product?

If you’re a copywriter working close to the sales or marketing teams, ask for access. You’ll be surprised how helpful it is to know which content actually closes deals

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Helps Innovate
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Under Delivered

Siddhaarth S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

All in one powerful marketing solution

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

They stand out a a single source of marketing for both Marketing and Sales teams

What is your favorite aspect of this product?

The pipeline management and lead capturing and scoring features are excellent with a ton of integration features

What do you dislike most about this product?

Email automation features could be much better compared to other tools in the market

What recommendations would you give to someone considering this product?

Make use of integrations to get to full capability of the tool. For example you can use Zoominfo to enrich lead data

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Caring

Stelios K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Really the only name in the game!

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

-more features than any -very straightforward to use

What is your favorite aspect of this product?

-makes collaborating so easy with multiple team members

What do you dislike most about this product?

-some functions can be overly cumbersome

What recommendations would you give to someone considering this product?

-no matter the size of your business, even if you only need the marketing platform functions, it's totally worth it

Pros

  • Reliable
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

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