HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

Composite Score
8.8 /10
CX Score
9.0 /10
Category
HubSpot Marketing Hub (Social)
8.8 /10

What is HubSpot Marketing Hub (Social)?

HubSpot Marketing Hub (Social) is an all-in-one Inbound marketing software with everything you need to launch effective marketing campaigns that make people interested in your business and happy to be your customer. With AI-powered marketing software that helps you generate leads and automate marketing, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

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HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Dashboards and Visualization

87

Social Media Channel Integration Inbound

87

Social Moderation and Workflow Management

87

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Post Archival

84

Social Asset Management

84

Social Response Management

84

Trend Analysis

83

Contextual Analysis

80

Sentiment Analysis

78

Vendor Capability Ratings

Average 81

Quality of Features

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Data Integration

82

Business Value Created

82

Usability and Intuitiveness

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Ease of IT Administration

79

Vendor Support

78

HubSpot Marketing Hub (Social) Reviews

Apurva S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

One Hub, Zero Hassle

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

HubSpot’s Marketing Hub (Social) feels more seamless than others I’ve tried, everything from scheduling to reporting sits in one place, which saves time and keeps campaigns more connected.

What is your favorite aspect of this product?

I like how easy it is to manage and track everything without juggling multiple tools.. It just keeps things simple.

What do you dislike most about this product?

Sometimes the reporting feels a bit limited. I wish there were deeper insights without needing add-ons

What recommendations would you give to someone considering this product?

Make sure you explore how it integrates with your existing tools, that’s where you’ll get the most value.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Hubspot has got it all

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abbie W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Makes life easier for automation and content

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

I haven't personally used any other platforms, but this one was above my expectations. I needed it to help us create a calendar of posts for the various outlets and see where we needed content created. It also helped seeing analytics and helping to see what kind of content did best on what platforms.

What is your favorite aspect of this product?

Automation and analytics

What do you dislike most about this product?

nothing that i can think of

What recommendations would you give to someone considering this product?

do it, makes life so much easier and they provide so much training and webinars

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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