What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Customer Service Management

82

Marketing Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Favour B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Powerful CRM with Room for More Advanced Features

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

it offers a strong balance of usability and functionality, especially for growing teams.

What is your favorite aspect of this product?

The automation and workflow features are what I appreciate most.

What do you dislike most about this product?

Some advanced features are only available on premium plans, which can be a barrier for smaller teams.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is a great option if you need a user-friendly CRM that integrates seamlessly with marketing tools and offers built-in automation. Just make sure to check the pricing plans to ensure they include the features your team requires.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

HARSHITA Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

A product that works great

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Functionality and cost effective

What is your favorite aspect of this product?

Cost effective

What do you dislike most about this product?

Some functionality

What recommendations would you give to someone considering this product?

Try this product once ..u automatically understand why a person need to use this product

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Saves Time
  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2025

Not a fan of HubSpot!

Likeliness to Recommend

3 /10

Cons

  • Less Performance Enhancing
  • Less Inspiring
  • Wastes Time

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