HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Theresa S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Daily user since 7 years - never regret it

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very intuitive and user friendly

What is your favorite aspect of this product?

I love deal management with Tasks, Notes, logged mails etc

What do you dislike most about this product?

New UX makes navigation more difficult than before

What recommendations would you give to someone considering this product?

HubSpot is really a great CRM - but your sales people have to use it to see the full potential of the tool ;-)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jagrit G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Never switching back to Salesforce, ever!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use & set up while maintaining the breadth of features.

What is your favorite aspect of this product?

Like I said, it's so easy to use especially when compared to Salesforce.

What do you dislike most about this product?

Some of the new features and updates tend to be added to the Enterprise plan and if we're not on the Enterprise plan, we gotta pay extra for those add ons.

What recommendations would you give to someone considering this product?

Hubspot & Salesforce integrate with almost every SaaS product on this planet, but Salesforce will make you pull your hair out in implementation and ongoing use. If you value see of set up and user friendly UI/UX, go for Hubspot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

Cons

  • Charges for Enhancements
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Intuitive and Reliable

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Saves Time

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