IBM Cloud Pak for Business Automation Logo
IBM Cloud Pak for Business Automation Logo
IBM

IBM Cloud Pak for Business Automation

8.4 /10
Category
IBM Cloud Pak for Business Automation
8.4 /10

What is IBM Cloud Pak for Business Automation?

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

Company Details


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Awards & Recognition

IBM Cloud Pak for Business Automation won the following awards in the Business Process Management category

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IBM Cloud Pak for Business Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Cloud Pak for Business Automation.

86 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Cloud Pak for Business Automation?

12% Negative
0% Neutral
88% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 82

Process Management

88

Business Rules Management

86

BPM Workflow and Approvals

85

Deployment

84

Process Monitoring and Optimization

83

Process Modelling and Design

79

Knowledge and Document Management

77

Process Simulation and Execution

77

Form and Report Building

76

Analytics and Reporting

74

Collaboration

71

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

82

Availability and Quality of Training

82

Quality of Features

82

Ease of Data Integration

82

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

76

IBM Cloud Pak for Business Automation Reviews

SRINIVASULU G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

More features but not compactable

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

Process Tracking which helps in tracking process and to whom it was assigned and updating data on flight of a step from process and Rest Ui

What is your favorite aspect of this product?

Process Tracking and API connection along with triggers

What recommendations would you give to someone considering this product?

if your primary aspect is UI don't go for this product but your primary aspect is process and data migration and a continous process then always go for this Tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Commodity Features

Brandon R H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamline internal workflows

Likeliness to Recommend

8 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

The platform's ability to seamlessly integrate with a wide range of enterprise systems, from HR databases to financial applications, is truly remarkable. This level of interconnectivity enables the creation of comprehensive, end-to-end workflows that streamline operations across the enterprise. In addition, the platform's intuitive drag-and-drop interface and robust reporting capabilities make it easy for software engineers to design, deploy, and monitor these automated processes.

What is your favorite aspect of this product?

Whether you're automating a simple onboarding process or a complex supply chain management system, the platform easily adapts to your needs. The ability to quickly customize and iterate processes without extensive coding expertise is critical for working to improve operational efficiencies.

What do you dislike most about this product?

I think the platform could be improved even further. For example, integration with cutting-edge technologies such as robotic process automation (RPA) and machine learning could further enhance the platform's capabilities and enable the automation of more complex, cognitive-based tasks.

What recommendations would you give to someone considering this product?

Using IBM Cloud Pak for Business Automation is a surefire way to empower your software development team and deliver tangible results that directly impact your organization's bottom line. The time savings, improved accuracy and consistency of automated processes, and ability to quickly adapt to changing business needs are simply unmatched.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noemi D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Automating Business Processes with IBM Cloud Pak

Likeliness to Recommend

9 /10

What differentiates IBM Cloud Pak for Business Automation from other similar products?

Known for its comprehensive suite of tools and capabilities that enable end-to-end process automation, the IBM Cloud Pak for Business Automation is designed to help you automate your business. Its robust integration capabilities seamlessly connect disparate systems and data sources.

What is your favorite aspect of this product?

IBM Cloud Pak for Business Automation has an intelligent workflow management system that simplifies complex business processes. The platform is highly scalable and can handle high volumes of transactions and workloads, ensuring that businesses can continue to operate efficiently as they grow. IBM Cloud Pak for Business Automation is a powerful platform with a cloud-native architecture that provides flexibility and agility.

What do you dislike most about this product?

However, it may have limitations for organizations with existing investments in non-IBM technologies, as it relies on IBM's ecosystem of products and services. Integration challenges or vendor lock-in concerns may arise.

What recommendations would you give to someone considering this product?

Organizations that want to improve operational efficiency and leverage process automation are in luck. It offers a comprehensive set of features, is scalable, and has a cloud-native architecture, making it a compelling choice for organizations of all sizes. It automates critical business processes, dramatically reducing manual effort, minimizing mistakes, and allowing organizations to focus on strategic initiatives to grow and innovate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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