IBM

IBM Sterling Supply Chain Business Network

Composite Score

7.1 /10

CX Score

7.2 /10

19 Reviews Write a Review

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What is IBM Sterling Supply Chain Business Network?

IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.

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Awards & Recognition

IBM Sterling Supply Chain Business Network won the following awards in the Supply Chain Management category

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8 Top Rated Capabilities

5 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

6 Top Rated Features

2022

IBM Sterling Supply Chain Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Supply Chain Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

94 Plan to Renew

3
Since last award

70 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Supply Chain Business Network?

0% Negative

8% Neutral

92% Positive

Pros

Enables Productivity
Effective Service
Altruistic
Security Protects

Feature Ratings

Average 81

Manufacturing Planning and Production

Procurement Management

Order Management

Inventory Management

Transportation Management

Returns Management

Supplier Management

Shipping Management

Forecasting and Planning

Warehouse Management

Customer Service

Vendor Capability Ratings

Average 80

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

IBM Sterling Supply Chain Business Network Reviews

Rain s.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

A fantastic product

Likeliness to Recommend

8 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM sterling supply chain business network great features and capabilities is what distinguishes it from the other platforms.

What is your favorite aspect of this product?

I like that on a single business network, this platform unifies supply chain data, insights and actions across your customers, partners and suppliers. Simplified B2B integrations. Easy to use and flexible to onboard new partners quickly. AI powered data insight to help detect anomalies and take collective action to avoid disruptions.

What do you dislike most about this product?

Steep learning curve. The platform requires training to fully understand it

What recommendations would you give to someone considering this product?

For faster and easier store and site management and multichannel fulfillment, this platform provides businesses with tools and e commerce features.if you are looking to drive your revenue growth, then IBM sterling supply chain business network is for you.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Pradeep P.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Amazing Product

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

Seamless integration with other IBM Sterling products

What is your favorite aspect of this product?

User friendly Graphical user interface

What do you dislike most about this product?

Nothing as such but data modelling could be integrated with the application

What recommendations would you give to someone considering this product?

Must use application specially for business Analysts

Pros

Performance Enhancing
Caring
Helps Innovate
Reliable

Hazel M.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Productive Supply Control Avenue

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM Sterling has a perfect supply enhancement structures.

What is your favorite aspect of this product?

IBM Sterling is resourceful in enriching transportation and supply.

What do you dislike most about this product?

IBM Sterling is confined to increase the proficiency of the supply process.

What recommendations would you give to someone considering this product?

IBM Sterling has credible options for supply control.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

IBM Sterling Supply Chain Business Network

What is IBM Sterling Supply Chain Business Network?

Company Details

Book a Free Demo Today!

Awards & Recognition

2022 Data Quadrant Gold Medalist

IBM Sterling Supply Chain Business Network Ratings

83 Likeliness to Recommend

94 Plan to Renew

3 Since last award

70 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love IBM Sterling Supply Chain Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Order Management Includes order entry, order processing, order tracking, and parts management.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

IBM Sterling Supply Chain Business Network Reviews

Rain s.

A fantastic product

Likeliness to Recommend

Pros

Pradeep P.

Amazing Product

Likeliness to Recommend

Pros

Hazel M.

Productive Supply Control Avenue

Likeliness to Recommend

Pros

3
Since last award

4
Since last award

Feature Ratings

Manufacturing Planning and Production

Procurement Management

Order Management

Inventory Management

Transportation Management

Returns Management

Supplier Management

Shipping Management

Forecasting and Planning

Warehouse Management

Customer Service

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Business Value Created