Icertis

Icertis Contract Intelligence Platform

Composite Score

6.8 /10

CX Score

6.9 /10

48 Reviews Write a Review

What is Icertis Contract Intelligence Platform?

The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.

Company Details

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Awards & Recognition

Icertis Contract Intelligence Platform won the following awards in the Contract Discovery and Analytics category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Icertis Contract Intelligence Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Icertis Contract Intelligence Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

90 Plan to Renew

2
Since last award

73 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Icertis Contract Intelligence Platform?

7% Negative

10% Neutral

83% Positive

Pros

Effective Service
Performance Enhancing
Reliable
Friendly Negotiation

Feature Ratings

Average 77

Intelligent Contract Discovery

Custom Search

AI Powered Analysis

Smart Filters

3rd Party Integration

Configurable Access Controls

Phase Analysis

Intelligent Recommendations

Optical Character Recognition

Intelligent T&C Extraction

Trainable System

Vendor Capability Ratings

Average 77

Ease of Data Integration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Also Featured in...

Contract Lifecycle Management

Score 7.4

View Icertis Contract Intelligence Platform in this category (opens in a new tab)

Icertis Contract Intelligence Platform Reviews

Ayush D.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Icertis Contract Intelligence Platform from other similar products?

As of my last knowledge update in January 2022, Icertis Contract Intelligence Platform is known for being a leading contract lifecycle management (CLM) solution. AI-Powered Contract Intelligence Scalability and Configurability User-Friendly Interface

What is your favorite aspect of this product?

Global Compliance and Localization Holistic Contract Management Integration Capabilities Vendor and Third-Party Management

What do you dislike most about this product?

Complex Implementation Process Learning Curve Cost Considerations Customization Complexity

What recommendations would you give to someone considering this product?

Define Your Requirements Evaluate Scalability Understand Implementation Process User Training and Adoption

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajendra S.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Why Icertis is our Number one

Likeliness to Recommend

8 /10

What differentiates Icertis Contract Intelligence Platform from other similar products?

The AI-driven contract management capabilities. It offers advanced features for contract analysis and compliance monitoring, providing unmatched contract visibility.

What is your favorite aspect of this product?

Its ability to auto-extract key contract data and clauses. It saves time and minimizes the risk of missing critical contract information

What do you dislike most about this product?

Icertis can be resource-intensive to implement and maintain. It requires a dedicated team for configuration and support

What recommendations would you give to someone considering this product?

Prepare for a thorough implementation process, and invest in training for your contract management teams.

Pros

Performance Enhancing
Trustworthy
Caring
Over Delivered

Mausam S.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Almost perfect!!

Likeliness to Recommend

5 /10

What differentiates Icertis Contract Intelligence Platform from other similar products?

User friendly.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Very useful .

Pros

Reliable
Includes Product Enhancements
Performance Enhancing
Enables Productivity

Icertis Contract Intelligence Platform

What is Icertis Contract Intelligence Platform?

Company Details

Need Assistance?

Awards & Recognition

Icertis Contract Intelligence Platform Ratings

77 Likeliness to Recommend

1 Since last award

90 Plan to Renew

2 Since last award

73 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Icertis Contract Intelligence Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intelligent Contract Discovery Search, discover, and index contracts from CRM, procurement, marketing, HR, ECM, etc., centralize document copies and extract/import to target system(s).

Custom Search Create customer search policies to identify risk and revenue opportunities for a Line of Business (LOB).

AI Powered Analysis Automate the contract review and clause extraction process to yield insights from unstructured data leveraging ML, NLP, deep learning, latent semantic indexing.

Smart Filters Granular control of scope of search based on metadata criteria such as date, source, file type.

3rd Party Integration Ability to access and run search and discovery and extraction across 3rd party systems.

Configurable Access Controls Role and user based security access controls. ISO 27002 compliant.

Phase Analysis Automated identification of key phrases from the data set, ranked by occurrence.​

Intelligent Recommendations Identifies risk areas in contract areas vs. standard clause library or custom generated flags.

Optical Character Recognition Optical Character Recognition (OCR) capabilities to accurately extract text from contract images.

Intelligent T&C Extraction Automated section, clause and term level identification and extraction based on pre-programmed rules.

Trainable System System learns to extract information unique to the organization’s contracts or defined criteria.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Contract Lifecycle Management

Icertis Contract Intelligence Platform Reviews

Ayush D.

Fantastic Product

Likeliness to Recommend

Pros

Rajendra S.

Why Icertis is our Number one

Likeliness to Recommend

Pros

Mausam S.

Almost perfect!!

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

1
Since last award

Feature Ratings

Intelligent Contract Discovery

Custom Search

AI Powered Analysis

Smart Filters

3rd Party Integration

Configurable Access Controls

Phase Analysis

Intelligent Recommendations

Optical Character Recognition

Intelligent T&C Extraction

Trainable System

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization