Infor (US), LLC

Infor Supply Chain Management

Composite Score

8.0 /10

CX Score

8.3 /10

32 Reviews Write a Review

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What is Infor Supply Chain Management?

Infor Supply Chain Management combines best in class solutions with industry-specific functionality, giving you the power to plan and execute your supply chain strategies faster and more profitably, from strategic and tactical planning to execution. With analytics at the core, you'll get the tools you need to optimize your end-to-end supply chain and harness the power of social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers.

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Awards & Recognition

Infor Supply Chain Management won the following awards in the Supply Chain Management category

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1 Top Rated Capabilities

2 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Infor Supply Chain Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor Supply Chain Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor Supply Chain Management?

1% Negative

9% Neutral

90% Positive

Pros

Fair
Enables Productivity
Security Protects
Helps Innovate

Feature Ratings

Average 83

Manufacturing Planning and Production

Shipping Management

Collaboration

Procurement Management

Customer Service

Demand Planning

Transportation Management

Forecasting and Planning

Warehouse Management

Returns Management

Order Management

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Availability and Quality of Training

Infor Supply Chain Management Reviews

Nishit A.

Role: Sales Marketing
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Infor Supply Chain Management from other similar products?

Ease of usage

What is your favorite aspect of this product?

Specifications

What do you dislike most about this product?

Customisation.

What recommendations would you give to someone considering this product?

Sure, goo ahead.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Rekha G.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2026

Powerful SCM Built for complex operations

Likeliness to Recommend

9 /10

What differentiates Infor Supply Chain Management from other similar products?

Unlike many SCM products that are generalized infor embeds purpose built features tailored to specific industries. This means work flows, data models , KPIs and process logic are aligned to real operational needs in every vertical.

What is your favorite aspect of this product?

Infors ability to provide live insights across planning, execution , logistics and even external partners is very powerful.

What do you dislike most about this product?

Infor SCM can be expensive particularly for small to mid sized businesses. Both subscription and implementation costs and potentially ongoing customization expenses can add up.

What recommendations would you give to someone considering this product?

Infor SCM is powerful , but its impact depends on how well team can use it . Plan structure , role based training and ongoing learning resources not just a one off session .

Pros

Inspires Innovation
Saves Time
Transparent
Friendly Negotiation

Cons

Charges for Enhancements

Roystin D.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product! Very user friendly

Likeliness to Recommend

10 /10

What differentiates Infor Supply Chain Management from other similar products?

Few things that differentiates Infor SCM from other products are its user friendly UI, Collaboration with partner made easy, Reduced costs and more.

What is your favorite aspect of this product?

My favorite aspect of the product would be the way our clients are able to gain real-time insights into inventory levels, order status, and logistics across the entire SCM.

What do you dislike most about this product?

The integration part alone sometimes becomes complex for our resources to handle, finding a person with this expertise in tough at the moment, otherwise everything is great

What recommendations would you give to someone considering this product?

If you are considering for a User friendly and less complex Infor SCM, I strongly recommend Infor SCM its a great product for your Supply chain management needs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Infor Supply Chain Management

What is Infor Supply Chain Management?

Company Details

Book a Free Demo Today!

Awards & Recognition

Infor Supply Chain Management Ratings

86 Likeliness to Recommend

3 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Infor Supply Chain Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Infor Supply Chain Management Reviews

Nishit A.

Fantastic product!

Likeliness to Recommend

Pros

Rekha G.

Powerful SCM Built for complex operations

Likeliness to Recommend

Pros

Cons

Roystin D.

Great product! Very user friendly

Likeliness to Recommend

Pros

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Feature Ratings

Manufacturing Planning and Production

Shipping Management

Collaboration

Procurement Management

Customer Service

Demand Planning

Transportation Management

Forecasting and Planning

Warehouse Management

Returns Management

Order Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Availability and Quality of Training