Itilite Technologies Private Limited

itilite

Composite Score

7.3 /10

CX Score

7.3 /10

21 Reviews Write a Review

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What is itilite?

ITILITE is an integrated travel and expense management platform empowering travel and related expenses for hundreds of enterprises and leading startups globally. ITILITE's mission is to simplify travel & expenses for organizations across the globe so they can move people and businesses forward easily while leaving all operational concerns behind.

Company Details

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itilite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on itilite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love itilite?

7% Negative

4% Neutral

89% Positive

Pros

Respectful
Security Protects
Helps Innovate
Transparent

Feature Ratings

Average 81

Self-Service

Itinerary Management

Savings Optimization

Mobile

Notifications/Alerts/Updates

Travel and Accommodation Booking

Risk Management

Expense Automation

Sustainability Reports

Expense Management

Bank/Credit Card Integration

Vendor Capability Ratings

Average 78

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

itilite Reviews

Amy L.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

itilite Is a Game Changer

Likeliness to Recommend

9 /10

What differentiates itilite from other similar products?

It has a clear and easy outline for anyone to use. It is user friendly and easily can track items and expenses for accounting to utilize and track

What is your favorite aspect of this product?

ease of use and training was a breeze. Easy to upload receipts and documentation

What do you dislike most about this product?

only that sometimes the platform is down or cant track items properly. Have to reload receipts etc.

What recommendations would you give to someone considering this product?

keep doing what you are doing and perfecting the functionality of the product

Pros

Inspires Innovation
Fair
Includes Product Enhancements
Friendly Negotiation

Amy L S.

Role: Human Resources
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Itilite helps shed light on our industry

Likeliness to Recommend

9 /10

What differentiates itilite from other similar products?

It has clear and precise usability and ease of information. It also allows you to make changes easily in the system and review and update items as needed.

What is your favorite aspect of this product?

Ease of use to see everything at your finger tips

What do you dislike most about this product?

sometimes it can take a while to update expenses

What recommendations would you give to someone considering this product?

enhance the usability a bit better

Pros

Client Friendly Policies
Fair
Transparent
Friendly Negotiation

Basavaraj M.

Role: Industry Specific Role
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Excellent product and services keep it up,

Likeliness to Recommend

8 /10

What differentiates itilite from other similar products?

Customized solution and collaboration with customers

What is your favorite aspect of this product?

Availability and easy to use

What do you dislike most about this product?

Tracking of product performance and periodic review

What recommendations would you give to someone considering this product?

Excellent job, minor improvement required on ensuring customers all requirements are full filled in the in the life cycle management of product and services

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

itilite

What is itilite?

Company Details

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itilite Ratings

85 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love itilite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self-Service Allows individual users to book travel and to manage their own itineraries without the need to contact a travel agent or support line.

Itinerary Management Allows users to track travel plans, share travel plans, and update travel plans as necessary within the software.

Savings Optimization Travel data analytics provide insights that identify opportunities for savings, allowing users to maximize their travel spend budgets.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Notifications/Alerts/Updates Provide real-time alerts, reminders, and updates to users regarding individual itineraries i.e. flight cancellations/delays, check-in reminders, etc.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Risk Management Track and locate employees as they travel to inform them of events that may affect their trip, to keep them safe, and to meet duty of care requirements.

Expense Automation Recording, tracking, and approval of expenses including reimbursement of costs incurred on personal credit cards are automated within the software.

Sustainability Reports Individual CO2 impact reports in real-time for all travel services allows employees to make more environmentally conscious and sustainable travel plans.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Bank/Credit Card Integration The ability to integrate banking information/credit card accounts directly within the software for increased ease of booking and expense tracking capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

itilite Reviews

Amy L.

itilite Is a Game Changer

Likeliness to Recommend

Pros

Amy L S.

Itilite helps shed light on our industry

Likeliness to Recommend

Pros

Basavaraj M.

Excellent product and services keep it up,

Likeliness to Recommend

Pros

2
Since last award

Feature Ratings

Self-Service

Itinerary Management

Savings Optimization

Mobile

Notifications/Alerts/Updates

Travel and Accommodation Booking

Risk Management

Expense Automation

Sustainability Reports

Expense Management

Bank/Credit Card Integration

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of Customization

Vendor Support

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement