Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Hierarchical Task Management

84

Document Management

83

Reporting

83

Resource Management

83

Time & Expense Tracking

82

Retainer Management

81

Quote to Project Conversion

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

Sivasankaran P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Agile Project and Task Management Simplified

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

What sets Jira apart from other project management tools is how focused it is on agile workflows and customization. It really shines with features like issue tracking, sprint planning, and detailed reports that help software teams stay on track. Plus, it’s super flexible teams from different industries can tweak it to fit their own way of working. On top of that, it integrates smoothly with lots of other tools developers use, making it a solid all-in-one option for managing projects.

What is your favorite aspect of this product?

My favorite aspect of Jira is how customizable it is. You can tailor workflows, boards, and dashboards exactly to fit your team’s way of working, which makes managing tasks and tracking progress much smoother. It adapts to different project styles without forcing a one-size-fits-all approach, and that flexibility really helps teams stay organized and productive. What about you?

What do you dislike most about this product?

The thing I dislike most about Jira is that it can sometimes feel a bit overwhelming, especially for new users. The interface and options are so detailed and packed with features that it takes time to learn and set up properly. If you don’t customize it carefully, things can get cluttered or complicated quickly, which can slow down the workflow instead of helping it. Have you noticed that too?

What recommendations would you give to someone considering this product?

I’d recommend taking the time upfront to really learn how Jira works and customize it to fit your team’s needs. Don’t just stick with the default settings tailor the workflows, boards, and notifications so everything feels intuitive and relevant. Also, start small: introduce features gradually instead of trying to use everything at once. And if your team’s new to Jira, consider some training or tutorials to help everyone get comfortable faster. It’s a powerful tool, but it works best when set up thoughtfully. Would you want tips on where to start?

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2025

The brain of your team.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Divyam O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Perfect project and task management platform

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

1. One of the most helpful , integerated and customizable product, where we can add , see and manages all the changes which is going in project under one roof. 2. Properly documented and helpful support team for quick resolutions. 3. Helps to track real time updates on projects.

What is your favorite aspect of this product?

We can customize the project according to our need and as can add as many as field we want to. It is extremely secure too.

What do you dislike most about this product?

1. Interface is little overwhelmed to find the understand in early states. 2. Very costly but very efficient too.

What recommendations would you give to someone considering this product?

Superb experience for large projects.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Jira Comparisons