KnowBe4

KnowBe4 Phishing Security Test

Composite Score

7.1 /10

CX Score

7.0 /10

14 Reviews Write a Review

Claim Software

What is KnowBe4 Phishing Security Test?

IT pros have realized that simulated phishing tests are urgently needed as an additional security layer. Today, phishing your own users is just as important as having antivirus and a firewall. It is a fun and an effective cybersecurity best practice to patch your last line of defense: USERS.

Company Details

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KnowBe4 Phishing Security Test Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Phishing Security Test.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Phishing Security Test?

6% Negative

21% Neutral

73% Positive

Pros

Saves Time
Client's Interest First
Trustworthy
Inspires Innovation

Feature Ratings

Average 77

Mock Phishing Email Templates

Campaign Customization

Teachable Moment Landing Pages

Analytics and Reporting

Dynamic Phishing Email Templates

User Phishing Reporting

Multi-Language Support

Alternative Social Engineering Tests

Campaign Management

Integration with Training Materials

User Management

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

KnowBe4 Phishing Security Test Reviews

Lenny F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Videos could do with a spruce up

Likeliness to Recommend

6 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

Campaign creation

What is your favorite aspect of this product?

Dashboard and reporting who has completed and risky users

What do you dislike most about this product?

Video's are a bit dated. Sadly Kevin Mitnick died but they are still trying to use his videos and dub the voice... badly! Surely with Heyjen and other software now you can do a better job of making more impactful videos.

What recommendations would you give to someone considering this product?

Spruce up the video modules as otherwise you have a great product.

Pros

Respectful
Acts with Integrity
Trustworthy
Efficient Service

Cons

Less Effective Service
Less Productive
Commodity Features

Brennan S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Great for IT education for all users.

Likeliness to Recommend

8 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

Many integrations including Sentinel One. Also many add ons.

What is your favorite aspect of this product?

Ease of use, very good phishing tests and campaigns.

What do you dislike most about this product?

Many add ons and better material cost more.

What recommendations would you give to someone considering this product?

This is a must have for organizations to teach the importance of security.

Pros

Effective Service
Saves Time
Helps Innovate
Continually Improving Product

Brandon L.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Robust phishing training and simulation

Likeliness to Recommend

9 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

Uses advanced social engineering techniques to mimic real phishing attacks, improving training effectiveness. Offers a variety of interactive courses covering a range of security awareness topics, from phishing to malware to social networking. Provides comprehensive reporting on phishing simulation results and training progress, enabling organizations to track progress and identify areas for improvement. Maintains an active community of security professionals sharing knowledge and best practices.

What is your favorite aspect of this product?

Easy to implement and use. Realistic and effective phishing simulations. Extensive library of training courses. Detailed reports and analysis. Excellent technical support.

What do you dislike most about this product?

The user interface can be somewhat overwhelming for new users. Some advanced features require more expensive subscription plans.

What recommendations would you give to someone considering this product?

This is a comprehensive and effective platform for evaluating and improving our security posture against phishing. Its realistic phishing simulations, extensive library of training courses, and detailed reports and analysis make it a complete tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

KnowBe4 Phishing Security Test

What is KnowBe4 Phishing Security Test?

Company Details

Need Assistance?

KnowBe4 Phishing Security Test Ratings

84 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love KnowBe4 Phishing Security Test?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mock Phishing Email Templates Variety of templates exist, in subject, level of difficulty and type of attack (e.g. embedded link, downloadable attachment, etc.).

Campaign Customization Ability to modify campaign content, timeline, and reporting to match business requirements.

Teachable Moment Landing Pages Upon failing a social engineering test, users are directed to a landing page that offers additional, related training.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Dynamic Phishing Email Templates Email templates are created and updated based upon current threat intelligence.

User Phishing Reporting Users are able to report suspected phishing emails, and administrators are able to receive and respond to these reports.

Multi-Language Support Send or translate alerts in multiple languages.

Alternative Social Engineering Tests Additional, alternative social engineering tests (e.g. USB Drops, SMS Phishing, Visihing, Physical Entry) exist.

Campaign Management Administrators are able to manage and automate the necessary aspects of ongoing campaigns.

Integration with Training Materials Platform hosts information security training modules that support the goals of phishing campaigns.

User Management Uploading and managing users within the product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

KnowBe4 Phishing Security Test Reviews

Lenny F.

Videos could do with a spruce up

Likeliness to Recommend

Pros

Cons

Brennan S.

Great for IT education for all users.

Likeliness to Recommend

Pros

Brandon L.

Robust phishing training and simulation

Likeliness to Recommend

Pros

Feature Ratings

Mock Phishing Email Templates

Campaign Customization

Teachable Moment Landing Pages

Analytics and Reporting

Dynamic Phishing Email Templates

User Phishing Reporting

Multi-Language Support

Alternative Social Engineering Tests

Campaign Management

Integration with Training Materials

User Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement