In Partnership With SelectHub
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What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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In Partnership With SelectHub
Laserfiche Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Laserfiche.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
95 Plan to Renew
4
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Fair
- Acts with Integrity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Capture Channels
Metadata Management
Search
Workflow Process Automation
Access Permissions Management
Ediscovery Audit Trail
Collaboration
File Conversion
File Approvals Esignatures
Mobile
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Ease of Customization
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
Document and Records Management
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Reviews
Gustavo E. S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2025
A great tool for Document Management
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The ability to create customized workflows without the need for programming allows our teams to design processes that are perfectly adapted to our needs. This has optimized the time it takes us to complete specific tasks. Despite being a powerful software, its interface is user-friendly and easy to navigate. This has facilitated adoption by all team members, regardless of their technical level.
What is your favorite aspect of this product?
Laserfiche integrates seamlessly with other applications we use, such as CRM and accounting software. This integration has allowed for effective data synchronization, which has reduced duplication of effort and errors. I like Laserfiche because it proves particularly useful in contract management, where the ability to store and retrieve documents quickly is essential, as well as the digitization of physical files, which facilitates access and preservation of critical information.
What do you dislike most about this product?
Licensing costs can be a limiting factor for small businesses.
What recommendations would you give to someone considering this product?
Laserfiche is suitable for organizations that need robust document management and effective workflow automation. However, for smaller companies or those requiring less complex solutions, it may be more than they need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Julia B.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2024
Laserfiche is a great tool for any company!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche has a very clean look to it, and is super user friendly.
What is your favorite aspect of this product?
My favorite aspect of Laserfiche is the lookup rules in Laserfiche forms, giving the ability to pre-fill information needed in the form just by typing in a name.
What do you dislike most about this product?
I don’t like that there are so many different applications/sites depending on what you are doing in Laserfiche. Do I need to be in forms? Workflow? Administration? Repository?
What recommendations would you give to someone considering this product?
If someone were considering this product and asked me about it, I’d say get it! It has made things so much easier for our company especially considering we have people across the entire country.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John D.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2024
Laserfiche is a requirement wherever I go!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
When I first investigated document imaging, Laserfiche was the top choice. I have not looked backed and have installed it in four locations.
What is your favorite aspect of this product?
The search and retrieval functions make my job so much easier and less stressful.
What do you dislike most about this product?
I have no dislikes regarding the product and have highly recommended it to many people.
What recommendations would you give to someone considering this product?
It is an amazing product that will improve your productivity while reducing your stress.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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