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What is LevelEleven?
LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
90 Plan to Renew
4
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LevelEleven?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Custom Scorecard Templates
Dashboards, Analytics and Reporting
Coaching Notes
Gamification
Collaboration
Call Ingestion
Coaching Records
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
LevelEleven Reviews
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2025
Very functional and easy to use, Game Changer
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Laura S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Aug 2024
So easy to use. Cool features!!
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
Customer service and user interface.
What is your favorite aspect of this product?
Gaming features and dashboards
What do you dislike most about this product?
There are none.
What recommendations would you give to someone considering this product?
Leveleleven is money well spent.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2213361/original/2213361.jpg?1724165346)
Daniel J.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great product to train emplyoees
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
The targetted training for recruiting
What is your favorite aspect of this product?
The scorecard and ability to quickly dashboard
What do you dislike most about this product?
There was a lack of customization opportunities
What recommendations would you give to someone considering this product?
I'm not exactly sure
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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