Litmos Customer Reviews 2024

Litmos

Composite Score

7.0 /10

CX Score

7.1 /10

54 Reviews Write a Review

Claim Software

What is Litmos?

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages.

Company Details

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Awards & Recognition

Litmos won the following awards in the Learning Management - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation

2023

3 Top Rated Capabilities

0 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Litmos Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Litmos.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

88 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Litmos?

2% Negative

17% Neutral

81% Positive

Pros

Caring
Helps Innovate
Saves Time
Effective Service

Feature Ratings

Average 81

Content Management

Course Management

Content Creation

Analytics and Reporting

International Support

Lesson Planning

Student Collaboration

Instructor Led Training

Assessments and Quizzes

Gradebook

Customer Partner Training

Vendor Capability Ratings

Average 75

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Litmos Reviews

Jesus N.

Role: Operations
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Features need to be updated.Reporting needs revamp

Likeliness to Recommend

5 /10

What differentiates Litmos from other similar products?

Reporting not dynamic

What is your favorite aspect of this product?

Easy to implement

What do you dislike most about this product?

Needs robust reporting

What recommendations would you give to someone considering this product?

Do your homework. If you need something fast litmos can be just that fast.

Pros

Helps Innovate
Trustworthy
Effective Service
Caring

Cons

Less Performance Enhancing
Commodity Features
Less Generous

John C.

Role: Sales Marketing
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Best LMS on the market that plays well with others

Likeliness to Recommend

10 /10

What differentiates Litmos from other similar products?

I became a black belt in the use of this system because it was so easy to use and learn and I believe that edges it out.

What is your favorite aspect of this product?

Simplicity of use that anyone can pick it up without an additional LMS admin.

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Go through the training to maximize the use of this product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pondoski G.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

My Review of SAP Litmos

Likeliness to Recommend

8 /10

What differentiates Litmos from other similar products?

With SAP Litmos, it is easy for our in houses trainers to build courses and educate our employees regularly depending on the needs.

What is your favorite aspect of this product?

Using SAP Litmos is easy and the software comes with great learning management features It is the most affordable on the market

What do you dislike most about this product?

Well, nothing really to hate about SAP Litmos as all the features works well.

What recommendations would you give to someone considering this product?

With increased need for learning, SAP Litmos offers best learning management and delivery is effective.

Pros

Performance Enhancing
Unique Features
Efficient Service
Caring

Litmos

What is Litmos?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

Litmos Ratings

79 Likeliness to Recommend

88 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Litmos?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Management Includes collaboration, check-in/check-out, and version control.

Course Management Includes course descriptions, course requirements, and materials.

Content Creation Provides tools for creating content to be used and shared on the platform.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

International Support includes ability to support multiple languages concurrently

Lesson Planning Includes an objective, content, method, and evaluation of a particular lesson.

Student Collaboration Includes ability to view, share, and direct work between co-workers and students in or near real-time.

Instructor Led Training Includes content and training materials in a virtual or a physical setting.

Assessments and Quizzes Includes time and attempt limits, question banks, block progression, and certificates.

Gradebook Includes an individual's marks, progress, and overall appraisal.

Customer Partner Training includes ability to share content externally with partners and customers

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Litmos Reviews

Jesus N.

Features need to be updated.Reporting needs revamp

Likeliness to Recommend

Pros

Cons

John C.

Best LMS on the market that plays well with others

Likeliness to Recommend

Pros

Pondoski G.

My Review of SAP Litmos

Likeliness to Recommend

Pros

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Feature Ratings

Content Management

Course Management

Content Creation

Analytics and Reporting

International Support

Lesson Planning

Student Collaboration

Instructor Led Training

Assessments and Quizzes

Gradebook

Customer Partner Training

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support