Monitask Customer Reviews 2024

Monitask

Composite Score

8.0 /10

CX Score

8.5 /10

10 Reviews Write a Review

Claim Software

What is Monitask?

Online time-tracking and screenshot monitoring software as a service (SaaS) startup company. Free screenshot monitoring and time tracking software for companies, teams, and freelancers. Easy-to-use time-tracking software designed for remote teams of employees that includes automatic timesheets and screenshots of employees’ workstations as proof of work done. Screenshot monitoring is completely transparent to the employees and they control when the monitoring starts and when it stops.

Company Details

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Monitask Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Monitask?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 84

Document and File Tracking

Alerts

Screenshots

Productivity Analysis

Email Monitoring

Domain Blocking

Dashboards and Reporting

Keystroke Recording

Location Tracking

Application and URL Monitoring

Task Tracking

Vendor Capability Ratings

Average 86

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Monitask Reviews

Carla P.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Monitask - A Powerful Monitoring Solution

Likeliness to Recommend

9 /10

What differentiates Monitask from other similar products?

It's cost effective and has best UI therefore easy to use.

What is your favorite aspect of this product?

Monitoring employees is easy and it allows lot's not customization thereby meeting individual business needs. It's cost effective and boosts productivity - what a combination.

What do you dislike most about this product?

So far, Monitask has delivered - no problems at all

What recommendations would you give to someone considering this product?

For effective employees monitoring, Monitask works and is what your business needs

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Jose E.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Monitask from other similar products?

Monitask differentiates itself from other similar products through a combination of features designed to enhance productivity tracking, time management, and employee monitoring, particularly for remote and distributed teams.

What is your favorite aspect of this product?

Time Tracking and Activity Monitoring

What do you dislike most about this product?

Privacy concerns,

What recommendations would you give to someone considering this product?

Discuss with your team the features like screenshot monitoring and idle time tracking to ensure transparency and maintain trust.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Peter M.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"Great customer service."

Likeliness to Recommend

10 /10

What differentiates Monitask from other similar products?

It is very efficient in providing reporting features that offer detailed insights into employee productivity, time distribution, and project progress.

What is your favorite aspect of this product?

I love its notification feature that alerts me when a task has reached its deadline but has not been marked complete.

What do you dislike most about this product?

It does not have the Mobile App.

What recommendations would you give to someone considering this product?

It is a great product as it integrates with other business tools and software, such as project management software or invoicing systems, to streamline workflow processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Monitask

What is Monitask?

Company Details

Need Assistance?

Monitask Ratings

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Monitask?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Screenshots The ability to capture screenshots manually or through random screen capture.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Domain Blocking Ability to restrict access to certain websites.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Keystroke Recording Records and archives all user keystrokes.

Location Tracking Real-time GPS locating monitoring of employees.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Monitask Reviews

Carla P.

Monitask - A Powerful Monitoring Solution

Likeliness to Recommend

Pros

Jose E.

Fantastic product!

Likeliness to Recommend

Pros

Peter M.

"Great customer service."

Likeliness to Recommend

Pros

Most Popular Monitask Comparisons

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Feature Ratings

Document and File Tracking

Alerts

Screenshots

Productivity Analysis

Email Monitoring

Domain Blocking

Dashboards and Reporting

Keystroke Recording

Location Tracking

Application and URL Monitoring

Task Tracking

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support