Nintex Customer Reviews 2024

Nintex

Composite Score

7.7 /10

CX Score

7.9 /10

27 Reviews Write a Review

Claim Software

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 81

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Process Library

Permissions and Governance

Real-time Process Analysis

Process Automation Templates

Collaboration

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Data Integration

Nintex Reviews

Asif M.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful workflow automation & user-friendly tool

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex is very unique and comes with capabilities of customisation and enhanced automation process which gives the customer the satisfaction with providing more productivity time consuming, cost effective and great ROI

What is your favorite aspect of this product?

Workflow management and process building with customisation

What do you dislike most about this product?

As of now I feel there is lot of improvement with respect to customisation to add on as per the customer requirement adding more pre build connectors and templates

What recommendations would you give to someone considering this product?

Great to have for your organisation and self experience the difference and benefits and what amount of productivity you have achieved

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Arpan J.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Great Product, lot of functionalities!

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Great tool for Mature Processes, maintains a directory of all the process maps. Awesome features and easy to navigate.

What is your favorite aspect of this product?

Gives you different views including Map view for visualizing and Process view fir understanding

What do you dislike most about this product?

Not suitable for immature processes and not really helpful when deciding on the decision making in the process

What recommendations would you give to someone considering this product?

Awesome features and suitable for organizations looking to identify and map business processes. Overall recommended!

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Shane M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Simplify the automation of sophisticated processes

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex Platform makes it easy to design and maintain automated processes by allowing you to create workflows visually and without the need to write code. It uses machine learning and artificial intelligence to automate difficult decisions and boost operational effectiveness.

What is your favorite aspect of this product?

Nintex Platform is good because it allows us to easily discover bottlenecks and opportunities for improvement by managing and monitoring the performance of our workflows in real time. I can effectively communicate with data, papers, and other systems.

What do you dislike most about this product?

When more people are added and automated processes are put in place, costs can go up a lot.

What recommendations would you give to someone considering this product?

Nintex Platform is my top choice since it offers real-time process management and monitoring capabilities, which facilitate the identification of bottlenecks and potential development areas.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Library A repository of documented processes which can be accessed for revision.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Nintex Reviews

Asif M.

Powerful workflow automation & user-friendly tool

Likeliness to Recommend

Pros

Arpan J.

Great Product, lot of functionalities!

Likeliness to Recommend

Pros

Shane M.

Simplify the automation of sophisticated processes

Likeliness to Recommend

Pros

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Feature Ratings

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Process Library

Permissions and Governance

Real-time Process Analysis

Process Automation Templates

Collaboration

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Data Integration