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What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Web Cloud Single Sign on (SSO)
Activity Monitoring Alerts
Identity Governance
Provisioning Deprovisioning
Privileged Access Management
Password Management
Access Request Management
Reporting
Advanced Provisioning
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Okta Identity Cloud Reviews
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Aarav-Guță B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Streamlining Identity and Access Management
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
The primary difference between Okta and other identity management solutions lies in its focus on being a comprehensive, cloud-based platform. Okta offers robust features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management, which are designed to be easy to implement and scale for enterprises. Unlike traditional on-premise solutions, Okta is entirely cloud-based, ensuring faster updates, flexibility, and lower infrastructure costs. In contrast, some competitors may offer on-premise options or less extensive integrations, which can limit scalability and automation.
What is your favorite aspect of this product?
The advantages of Okta include enhanced security through Multi-Factor Authentication (MFA) and Single Sign-On (SSO), which reduce the risk of unauthorized access. It simplifies user management by automating provisioning and deprovisioning, saving time for IT teams. Okta’s cloud-based architecture allows for scalability and easy integration with a wide range of third-party applications and services. Additionally, it improves compliance by offering robust audit and reporting features, while its user-friendly interface ensures a seamless experience for both administrators and end users. Overall, Okta streamlines identity management and boosts or
What do you dislike most about this product?
One disadvantage of Okta is its potential cost, especially for small businesses, as the platform’s pricing can become expensive depending on the number of users and features required. Additionally, while Okta integrates with many applications, there may be occasional limitations in compatibility with less common or custom systems. Lastly, some users may find the initial setup and configuration complex, requiring significant time and technical expertise.
What recommendations would you give to someone considering this product?
Overall, Okta is a powerful, cloud-based identity and access management platform that enhances security, streamlines user management, and simplifies integrations with third-party applications. It provides valuable features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management, making it an ideal choice for organizations of all sizes looking to improve security and operational efficiency. While its cost and complex setup may pose challenges for some businesses, its scalability, ease of use, and robust functionality make it a top choice for enterprises seeking a comprehensive identity management solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product that just works
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Kriti S.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Ultimate Access Governance Solution.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta integrates smoothly with apps and services making it easier for admin and end-user.
What is your favorite aspect of this product?
Multi-factor authentication feature of Okta Identity Cloud, adds an extra layer of protection and convenience.
What do you dislike most about this product?
Setting up complex integration with legacy systems can sometimes be tricky.
What recommendations would you give to someone considering this product?
Ensure all apps of your organization are well supported by the Okta ecosystem.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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