Okta Inc.

Okta Workforce Identity

Composite Score

7.1 /10

CX Score

7.0 /10

16 Reviews Write a Review

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What is Okta Workforce Identity?

Enterprise identity for a new way of work. Protect and enable your workforce — employees, contractors, and partners — to use any technology on any device, whether they’re remote or in the office. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way.

Company Details

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Okta Workforce Identity Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Workforce Identity?

0% Negative

28% Neutral

72% Positive

Pros

Trustworthy
Unique Features
Security Protects
Reliable

Cons

Charges for Enhancements
Leverages Incumbent Status
Less Inspiring

Feature Ratings

Average 80

Password Management

Identity Lifecycle Management

Role-Based Access

Reporting and Logging

Access Certification

Provisioning Deprovisioning (automated)

Access Control

Analytics and Reporting

Access Request Management

Entitlement Management

Systems Integration

Vendor Capability Ratings

Average 79

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Okta Workforce Identity Reviews

Mariami S.

Role: Consultant
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use but sometimes it has delays

Likeliness to Recommend

9 /10

What differentiates Okta Workforce Identity from other similar products?

It is simple but other than that, nothing special

What is your favorite aspect of this product?

Simplicity and easygoing

What do you dislike most about this product?

Errors, sometimes push notifications take some time to arrive

What recommendations would you give to someone considering this product?

It is easy to use and does not take much time adapting to it

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2026

Overall it's a good product and helpful

Likeliness to Recommend

7 /10

Pros

Trustworthy
Fair
Altruistic
Acts with Integrity

Cons

Less Generous
Less Transparent
Less Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2026

Okta strong product, difficult support

Likeliness to Recommend

7 /10

Pros

Generous Negotitation
Over Delivered
Transparent
Reliable

Cons

Less Inspiring
Less Effective Service
Wastes Time

Okta Workforce Identity

What is Okta Workforce Identity?

Company Details

Need Assistance?

Okta Workforce Identity Ratings

81 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+64 Net Emotional Footprint

How much do users love Okta Workforce Identity?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Access Control Analyzes access risk across all business applications by user, domain, or privilege, from the enterprise level right down to the lowest securable object.

Analytics and Reporting In addition to the reporting and logging feature, the ability to carry out data analytics on the IGA data.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Entitlement Management Manage the allocation of entitlements, including the granting, enforcing, revoking and monitoring.

Systems Integration Integration connectors with directory services such as Active Directory and others systems in order to authorize access to these systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Okta Workforce Identity Reviews

Mariami S.

Easy to use but sometimes it has delays

Likeliness to Recommend

Pros

Overall it's a good product and helpful

Likeliness to Recommend

Pros

Cons

Okta strong product, difficult support

Likeliness to Recommend

Pros

Cons

Feature Ratings

Password Management

Identity Lifecycle Management

Role-Based Access

Reporting and Logging

Access Certification

Provisioning Deprovisioning (automated)

Access Control

Analytics and Reporting

Access Request Management

Entitlement Management

Systems Integration

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support