Oracle Marketing Logo
Oracle Marketing Logo
Oracle

Oracle Marketing

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Oracle Marketing
8.5 /10

What is Oracle Marketing?

To build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel marketing, content marketing, and social marketing with data management and dozens of AppCloud apps enables these businesses to target, engage, convert, analyze, and use marketing technology to deliver a better customer experience.

Company Details


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Awards & Recognition

Oracle Marketing won the following awards in the Marketing Platforms - Enterprise category

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Oracle Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Marketing?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 89

Advanced Campaign Management

91

Marketing Analytics

89

Multi Channel Integration

89

Email Marketing Automation

88

Advanced Data Segmentation

88

Marketing Workflow Management

88

Mobile Marketing Management

88

Marketing Operations Management

87

Marketing Asset Management

86

Social Media Marketing Management

85

Community Marketing Management

85

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Ease of IT Administration

87

Ease of Customization

87

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Breadth of Features

85

Availability and Quality of Training

85

Quality of Features

84

Vendor Support

84

Oracle Marketing Reviews

Watson B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Optimizing Marketing Strategies with Oracle.

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

The key differentiator is its higher-order B2B marketing automation capabilities. It gives marketers an opportunity to use features like Campaign Canvas and Program Builder to create complex, scalable, multi-channel campaigns. This is what comes, in particular, handy for large enterprises which have to manage highly global campaigns with fairly sophisticated requirements.

What is your favorite aspect of this product?

The highlight is its complete analytics and reporting power. Oracle Marketing allows the user to use more than 70 reports and dashboards for their needs and simplifies how one can analyze campaign performance and ROI. These enable data-driven optimization to ensure that marketing strategies remain effective and adaptive.

What do you dislike most about this product?

The drawback is the reporting functionality, which is powerful but a bit hard to use. This often feels unintuitive and can be time-consuming to build custom reports for many users. Put differently, summing up, slow data loading with large datasets obstructs real-time decisions that, aside from frustration, may fall at the most critical intervals for a campaign.

What recommendations would you give to someone considering this product?

Invest in training, and consider partnering with an implementation consultant with experience. This will enable your team to get on top of the learning curve by using the platform and maximizing it. Use Oracle's comprehensive documentation and an active user community to help pave the way to adoption and long-term optimization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edwin G.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Oracle Marketing: Advanced Campaign Automation.

Likeliness to Recommend

10 /10

What differentiates Oracle Marketing from other similar products?

Oracle Marketing is different because it natively integrates into the greater Oracle ecosystem. It integrates smoothly with Oracle's CRM, sales, and customer service for proper data flow. This comprehensive integration provides a complete view of the customer journey and gives them better personalization and more effective campaigns.

What is your favorite aspect of this product?

Segmentation and targeting are some of the strong points of Oracle Marketing. It's a platform that uses the power of behavioural, demographic, and firmographic data in one place to create particular audience segments. This level of granularity enables marketers to provide personalized content and better campaign engagement, which leads to higher conversion rates.

What do you dislike most about this product?

The significant learning for Oracle Marketing is often quite steep and may be a challenge for some. While having a lot of features and capabilities, it can be overwhelming for a new user, most especially for smaller teams that have not used such advanced marketing automation tools. This often means longer implementation times and significant investment in training.

What recommendations would you give to someone considering this product?

If you're looking into Oracle Marketing, make sure that your company has the necessary resources and skills to utilize all of its functionality. It is the perfect platform for large enterprises with complex marketing requirements. Perform the needs analysis to understand how well Oracle Marketing will meet your needs before committing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luis A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Precision Email Campaigns

Likeliness to Recommend

8 /10

What differentiates Oracle Marketing from other similar products?

Oracle Marketing is really good at segmenting audiences with laser precision. It has many advanced data analytics tools for precise customer profiling and ensures that emails target the right groups. What differentiates the platform from the rest of the market is how it can seamlessly integrate with existing databases, as well as its automated features. On top of that, A/B testing within the campaign control over there is freaking amazing to optimize strategies.

What is your favorite aspect of this product?

The thing I’d say that stands out most is how Oracle Marketing makes data-driven decisions sound so easy. I really liked the fluid integration with middleware systems; deployment of campaigns is a breeze. Real-time monitoring; customizable dashboards; automation tools take the work out of heavy lifting repetitive tasks.

What do you dislike most about this product?

Oracle Marketing is a powerful tool, but can feel too much for the smaller scale of marketing needs. Although the interface is very powerful, it could do with simplification for the users who have less need for all its advanced features. A “basic mode” mode would simplify the experience.

What recommendations would you give to someone considering this product?

Utilizing Oracle Marketing provides a distinct competitive advantage. We did a campaign for a niche client segment that was hard to engage with. Using Oracle’s segmentation and personalization tools, we built emails tailored explicitly to their needs. It’s not an emailing process, but a process of making meaningful connections.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy