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Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Paessler PRTG
8.1 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Network Performance Management

88

Traffic Monitoring

87

Network Analytics

85

Operational Dashboard

84

Network Compliance Management

83

Network Environment Monitoring

82

Network Reporting

82

Network Mapping

82

Network Quality of Service

80

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

79

Business Value Created

79

Breadth of Features

79

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

77

Ease of Implementation

77

Vendor Support

75

Availability and Quality of Training

74

Paessler PRTG Reviews

Christopher R.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Reliable dashboard for real-time monitoring

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

This platform has helped us catch a faulty switch before it could bring down the whole site. Additionally, the REST API allows for smooth integrations, and I get real-time data on everything from routers to services.

What is your favorite aspect of this product?

Love how I can rely on it daily to check the network health. Moreover, I can create thorough reports with just a few clicks. It works quite well across physical as well as virtual environments. The traffic sensors feature is great for picking out bottlenecks.

What do you dislike most about this product?

Although it's a complete platform for network monitoring with all the required features, but lacks native macOS support for the core server.

What recommendations would you give to someone considering this product?

I would recommend using its bandwidth monitoring sensors if you are in need to spot out network crowding, as it really helped us minimize slowdowns overall.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Brandon S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Keep the network healthy with Paessler

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

Paessler PRTG is a powerful, all-in-one network monitoring solution for system administration. It offers real-time visibility into a wide range of network devices, applications, servers, virtual machines, and traffic flow works efficiently. It’s also known for its flexibility in the market among other competitors.

What is your favorite aspect of this product?

I adore how Paessler PRGT monitors everything from bandwidth usage and server uptime to CPU load, application performance, cloud services, and IoT devices. I have tested its support system, which is applicable for several protocols, making it suitable for both Windows and multi-platform environments. Its sensor-based architecture allows me to monitor thousands of metrics with a high degree of customization. Moreover, the templates make it easy to create new reports, and pulling data into different tools is also very easy.

What do you dislike most about this product?

While working in large environments, sometimes this tool becomes source-intensive, especially when monitoring thousands of sensors. It requires a server infrastructure to keep the system functioning and maintained. This is the overpowering issue for me.

What recommendations would you give to someone considering this product?

This would be a good choice for teams managing complex or hybrid IT environments, including both on-premises and cloud services. To optimize its performance, it is suggested to configure auto-discovery in states and fine-tune thresholds and polling intervals.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: C-Level
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Reliable, Flexible, and Cost-Effective Network

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Client's Interest First

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