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Phenom Talent Experience Management (TXM) Logo
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Phenom Talent Experience Management (TXM)

Composite Score
6.8 /10
CX Score
6.9 /10
Category
Phenom Talent Experience Management (TXM)
6.8 /10

What is Phenom Talent Experience Management (TXM)?

Phenom delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates while helping HR break the stereotype of being a cost center instead of a revenue generator. Phenom’s TXM platform provides companies with a unified solution which delivers a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. The platform is built on artificial intelligence (AI), which drives personalization, automation, and accuracy for candidates, recruiters, employee

Company Details


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Phenom Talent Experience Management (TXM) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Phenom Talent Experience Management (TXM)?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Cons

  • Less Effective Service
  • Wastes Time

Feature Ratings

Average 85

Dashboard

92

Job Posting

92

E-Mail Campaign Management

90

Pre-Screening Pre-Qualification

87

Activity and Workflow Management

85

Data Export and Import

83

Candidate Engagement

83

Account and Contact Management

79

Interview Scheduling

70

Vendor Capability Ratings

Average 79

Breadth of Features

92

Ease of IT Administration

85

Product Strategy and Rate of Improvement

83

Business Value Created

83

Usability and Intuitiveness

83

Ease of Implementation

80

Vendor Support

75

Availability and Quality of Training

75

Quality of Features

75

Ease of Data Integration

71

Ease of Customization

63

Phenom Talent Experience Management (TXM) Reviews

Shobhit A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2022

Amazing CRM Platform

Likeliness to Recommend

8 /10

What differentiates Phenom Talent Experience Management (TXM) from other similar products?

I appreciate all the different views and options. I also am very appreciative of the learning and training modules for first learning the platform.

What is your favorite aspect of this product?

I love that it helps to minimize large search criteria and is very specific.

What do you dislike most about this product?

Phenom TXM sometimes has issues with the tracking system, so it does not always push through all applicant tracking system data, and we have to resolve the problem manually.

What recommendations would you give to someone considering this product?

Use Phenom TXM for easing your workload. Also, can learn and get certified on their Learning platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Overall good product with a lot of possibilities.

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Continually Improving Product
  • Unique Features
  • Includes Product Enhancements
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Overall good, lacking support and some features.

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time