Ping Identity

Ping Identity Platform

Composite Score

7.4 /10

CX Score

8.1 /10

19 Reviews Write a Review

Claim Software

What is Ping Identity Platform?

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

Company Details

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Awards & Recognition

Ping Identity Platform won the following awards in the Identity and Access Management category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Ping Identity Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ping Identity Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

6
Since last award

92 Plan to Renew

8
Since last award

80 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ping Identity Platform?

0% Negative

1% Neutral

99% Positive

Pros

Helps Innovate
Reliable
Security Protects
Continually Improving Product

Feature Ratings

Average 74

Activity Monitoring Alerts

Reporting

Web Cloud Single Sign on (SSO)

Password Management

Multi-Factor Authentication (MFA)

Identity Governance

Access Request Management

Provisioning Deprovisioning

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Average 75

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support

Quality of Features

Ease of Implementation

Ping Identity Platform Reviews

Abhishek S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Ping identity as an Identity Solution

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

It has seamless feature for identity and access management of data and provides multi-factor authentication security from unauthorized access.

What is your favorite aspect of this product?

Even if our password is compromised Ping Identity protects our account as a request is first sent to mobile app.

What do you dislike most about this product?

Sometimes the synchronization takes some time and we have to ask help for IT support to unlink our account if we lose access to mobile app.

What recommendations would you give to someone considering this product?

It works even if there is no network coverage and we can find a plenty of documentation about the API's.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Rajdeep P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Good product

Likeliness to Recommend

8 /10

What differentiates Ping Identity Platform from other similar products?

It's interface

What is your favorite aspect of this product?

It's application

What do you dislike most about this product?

It's processing

What recommendations would you give to someone considering this product?

It's processing better'

Pros

Appreciates Incumbent Status
Helps Innovate
Continually Improving Product
Reliable

Imdad K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Ping Identity Platform from other similar products?

Ping Identity Platform is a product that provides access management solutions for workforce, customer, and partner identity types . Here are some factors that differentiate Ping Identity Platform from other similar products: Integration, Flexible authentication,True single-tenant solutions, No-code orchestration platform

What is your favorite aspect of this product?

SSO and MFA using phone push notification.

What do you dislike most about this product?

Sometimes push notifications get delayed, bug fixes are done bit late.

What recommendations would you give to someone considering this product?

Comparing other IAM tools, it has a legacy of integrating any business unit. just go for it its a fantastic product.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First
Less Transparent

Ping Identity Platform

What is Ping Identity Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Ping Identity Platform Ratings

84 Likeliness to Recommend

6 Since last award

92 Plan to Renew

8 Since last award

80 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Ping Identity Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Reporting Software provides reporting functionality

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Password Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Mobility Support Software is optimized for mobile usage.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Privileged Access Management Software provides visibility into specific user access patterns

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ping Identity Platform Reviews

Abhishek S.

Ping identity as an Identity Solution

Likeliness to Recommend

Pros

Rajdeep P.

Good product

Likeliness to Recommend

Pros

Imdad K.

Fantastic product!

Likeliness to Recommend

Pros

Cons

Most Popular Ping Identity Platform Comparisons

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Feature Ratings

Activity Monitoring Alerts

Reporting

Web Cloud Single Sign on (SSO)

Password Management

Multi-Factor Authentication (MFA)

Identity Governance

Access Request Management

Provisioning Deprovisioning

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support

Quality of Features

Ease of Implementation