Ping Identity

Ping Identity Platform

Composite Score

7.7 /10

CX Score

8.4 /10

22 Reviews Write a Review

Claim Software

What is Ping Identity Platform?

The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.

Company Details

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Awards & Recognition

Ping Identity Platform won the following awards in the Identity and Access Management category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Ping Identity Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ping Identity Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

8
Since last award

94 Plan to Renew

6
Since last award

79 Satisfaction of Cost Relative to Value

10
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ping Identity Platform?

0% Negative

1% Neutral

99% Positive

Pros

Helps Innovate
Reliable
Security Protects
Continually Improving Product

Feature Ratings

Average 76

Password Management

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Web Cloud Single Sign on (SSO)

Reporting

Access Request Management

Provisioning Deprovisioning

Identity Governance

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Average 76

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of Data Integration

Ease of Customization

Ease of Implementation

Ping Identity Platform Reviews

Abhishek S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Ping identity as an Identity Solution

Likeliness to Recommend

9 /10

What differentiates Ping Identity Platform from other similar products?

It has seamless feature for identity and access management of data and provides multi-factor authentication security from unauthorized access.

What is your favorite aspect of this product?

Even if our password is compromised Ping Identity protects our account as a request is first sent to mobile app.

What do you dislike most about this product?

Sometimes the synchronization takes some time and we have to ask help for IT support to unlink our account if we lose access to mobile app.

What recommendations would you give to someone considering this product?

It works even if there is no network coverage and we can find a plenty of documentation about the API's.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

SURAJ K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

"Robust Identity Platform with Room for Growth"

Likeliness to Recommend

8 /10

What differentiates Ping Identity Platform from other similar products?

Strong standards-based federation (SAML, OIDC, OAuth) for complex enterprise needs Modular and flexible deployment (cloud, on-prem, or hybrid) Deep legacy system integration compared to cloud-only IAM platforms Adaptive and risk-based authentication with customizable policies Supports both workforce and customer IAM (CIAM) use cases

What is your favorite aspect of this product?

Strong federation and SSO capabilities for seamless access across apps Highly customizable policies and workflows for complex enterprise needs Flexible deployment options (cloud, on-prem, hybrid) Adaptive authentication for context-aware access decisions Developer-friendly APIs for easy integration and extensibility

What do you dislike most about this product?

No native Privileged Access Management (PAM) – requires third-party tools Complex initial setup and configuration compared to more user-friendly platforms Limited built-in identity governance features (e.g., access reviews, SoD) Steep learning curve for new admins or teams without federation experience Session recording and deep auditing are lacking for high-security environments

What recommendations would you give to someone considering this product?

Assess your organization’s need for federation and hybrid deployment—Ping excels here. Plan for additional PAM or secrets management tools if privileged access is critical. Invest in skilled IAM professionals familiar with federation standards for smoother implementation.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Anusha K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Best Suitable For Identity and Access Management

Likeliness to Recommend

7 /10

What differentiates Ping Identity Platform from other similar products?

Can be automated the access provisioning and deprovisioning on users

What is your favorite aspect of this product?

Best security features related to Single sign on and Multi Factor Authentication, and also can be integrated with many applications.

What do you dislike most about this product?

Licensing cost is high and Customization also feels little difficult

What recommendations would you give to someone considering this product?

Your organization or project needs implementation of Access related services like SSO , MFA then you can definitely choose this product, also this can be integrated with most of the applications on access granting and removing.

Pros

Enables Productivity
Respectful
Client Friendly Policies
Transparent

Ping Identity Platform

What is Ping Identity Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Ping Identity Platform Ratings

82 Likeliness to Recommend

8 Since last award

94 Plan to Renew

6 Since last award

79 Satisfaction of Cost Relative to Value

10 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Ping Identity Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Reporting Software provides reporting functionality

Access Request Management Software allows IT to track and manage user access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Mobility Support Software is optimized for mobile usage.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Privileged Access Management Software provides visibility into specific user access patterns

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ping Identity Platform Reviews

Abhishek S.

Ping identity as an Identity Solution

Likeliness to Recommend

Pros

SURAJ K.

"Robust Identity Platform with Room for Growth"

Likeliness to Recommend

Pros

Anusha K.

Best Suitable For Identity and Access Management

Likeliness to Recommend

Pros

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Feature Ratings

Password Management

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Web Cloud Single Sign on (SSO)

Reporting

Access Request Management

Provisioning Deprovisioning

Identity Governance

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Ease of Data Integration

Ease of Customization

Ease of Implementation