ProTexting Logo Award Winner Product Badge
ProTexting Logo Award Winner Product Badge
ProTexting

ProTexting

Composite Score
8.3 /10
CX Score
8.6 /10
Category
ProTexting
8.3 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 88

Scheduled Messaging

95

Text Messaging

92

Application Integration

91

Communication Archive

90

Social Media Marketing Management

89

Mobile Marketing Management

89

Loyalty Promotions Management

88

Opt-in

88

Surveys Feedback

87

Marketing Analytics

85

Mobile Payments

85

Vendor Capability Ratings

Average 89

Ease of Implementation

91

Vendor Support

91

Availability and Quality of Training

90

Ease of Data Integration

90

Quality of Features

90

Business Value Created

90

Ease of IT Administration

87

Ease of Customization

87

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Usability and Intuitiveness

85

ProTexting Reviews

Vikas H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Way better than Email marketing - More effective

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

It is very feature rich and those features are easy to understand and use, the room for improvement is very transparent and feedbacks are always considered and responded to,

What is your favorite aspect of this product?

I love the fact that it has a better viewership rate compared to email campaigns. People often ignore email or don't open them, but SMS marketing has a much higher rate of reaching the desired audiences, which is why I prefer protexting.

What do you dislike most about this product?

Their metric measurement system can be improved a little as I have experienced lag once or twice, but that's a very rare occurrence. ProTexting is a perfect service otherwise!

What recommendations would you give to someone considering this product?

I was relying heavily on email marketing in the past but that wasn't having the required conversion rate. ProTexting has helped me reach my customers faster and better. SMS marketing is the future, people ignore emails but SMS is the quickest way to reach people, so this will boost your sales.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Innovative, industry leader in the SMS field.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yesika P.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

The App That Brings Business Communication to a Ne

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

I have found ProTexting to be top-notch. After starting to use this mobile communication and marketing software, I can see that my communication with clients has improved a lot. The ease of using the software is what has most caught my attention, making it suitable for even non-tech-savvy users.

What is your favorite aspect of this product?

I appreciate ProTexting because it is very flexible. An email marketing platform is a convenient way to use surveys, alerts and reminders, helping to serve all kinds of business goals. Furthermore, being able to examine campaign results as they occur has enabled me to adjust what I do and achieve stronger outcomes.

What do you dislike most about this product?

In my opinion, technical support could be improved. On most days, they respond quickly, yet at times, the solutions might not be as useful as desired. I still mostly enjoy using the software.

What recommendations would you give to someone considering this product?

I suggest that everyone consider using ProTexting. Due to how simple it is to use, customize and adapt, it provides businesses with effective tools for communicating with customers. ProTexting can meet your company’s needs, no matter how big or small your business is. I’d recommend trying it out.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

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