Salesforce Sales Cloud Professional Logo
Salesforce Sales Cloud Professional Logo
Salesforce.com Inc

Salesforce Sales Cloud Professional

Composite Score
8.0 /10
CX Score
8.1 /10
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Salesforce Sales Cloud Professional
8.0 /10

What is Salesforce Sales Cloud Professional?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Professional won the following awards in the Customer Relationship Management - Midmarket category

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Salesforce Sales Cloud Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Professional?

4% Negative
10% Neutral
86% Positive

Pros

  • Helps Innovate
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 83

Sales Management

88

Analytics and Reporting

86

Collaboration

85

Lead Management

84

Activity and Workflow Management

81

Marketing Management

80

Account and Contact Management

79

Customer Service Management

79

Telephony and Call Center Management

78

Quote Contract and Proposal

76

Mobile

75

Vendor Capability Ratings

Average 81

Breadth of Features

86

Ease of Data Integration

86

Business Value Created

84

Quality of Features

84

Ease of IT Administration

82

Ease of Implementation

79

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Salesforce Sales Cloud Professional Reviews

Subhadeep L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Absolute game changer in CRM Analytics, Go for it!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

Intuitive, easy to use, robust, easy customization and ofcourse security and reporting analytics

What is your favorite aspect of this product?

Alerts, customization for different territories

What do you dislike most about this product?

Noting as such

What recommendations would you give to someone considering this product?

Game changer in CRM Anlytics, moreover it's fit for businesses of all sizes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Powerful and scalable but comes with complexity.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

nicholas s.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Perfect CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

Ability to do it all from one CRM

What is your favorite aspect of this product?

Very easy to use, as well as easy to learn and endless ways to learn different abilities

What do you dislike most about this product?

nothing at this time

What recommendations would you give to someone considering this product?

Worth the investment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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