SAMU Logo
SAMU Logo
Atoll Technologies Plc

SAMU

Composite Score
8.1 /10
CX Score
8.5 /10
Category
SAMU
8.1 /10

What is SAMU?

SAMU is a next-gen EA tool that is seamlessly designed to deliver continuous and ongoing architecture transformation through its flexibility and robust feature-set, derived from real-life practical experiences. SAMU generates compelling diagrams about EA and provides the right platform to plan changes and assess their impact on your enterprise architecture.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SAMU won the following awards in the Enterprise Architecture category

Filter By

SAMU Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAMU.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAMU?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring

Feature Ratings

Average 78

Repository Management

81

Collaboration

80

Analytics and Reporting

78

Data Visualization GIS

77

Process Architecture

77

Software Distribution

75

PCI and EMV Compatible

75

Document Management

75

Risk and Fraud Assessment

72

Performance Management

67

Project Management

66

Vendor Capability Ratings

Average 84

Vendor Support

92

Ease of Customization

88

Business Value Created

86

Availability and Quality of Training

86

Ease of Implementation

85

Ease of IT Administration

84

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

82

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

SAMU Reviews

Pierre P.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Very accomodating and wide if mastered well.

Likeliness to Recommend

10 /10

What differentiates SAMU from other similar products?

Samu is unique in its capability to assign one for one the repository with the graphical representation. It is designed to ensure data quality while still letting create graphical representations with lots of graphical features if managed properly. It differenciates from tools like Archi by its capability to create a structured data repository, which is important if you want to give contribution accesses not only to architects. And it differenciates from tools like MEGA by its ease of access and configuration.

What is your favorite aspect of this product?

Samu has a very intuitive UI for the end users (contributors and read only users), especially on the data repository side : preconfigured filters are awesome with the ability to have a parameter ; the fact that you can configure the columns on the repository and apply filters and ordering ; the very detailed user rights configuration. It is great that all the complexity of such a tool is only handled by administrators and lets a great experience for end users.

What do you dislike most about this product?

I think some features are a bit clunky : the search engine (should ignore diacretics, difference between serching "user" and "management" or "user management") ; the graphical features (moving icons on a report, selecting arrows, etc.) While administrating the tool, it is sometimes hard to debug.

What recommendations would you give to someone considering this product?

If you are looking to store architectural data in a structured data model and want to keep the hand on the data model to let it evolve etc, it is a very good product.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harangozó L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Innovative, Informative, and Customizable

Likeliness to Recommend

8 /10

What differentiates SAMU from other similar products?

Its innovative features can provide an advantage, especially for those who appreciate modern, informative tools.

What is your favorite aspect of this product?

My favorite aspect of SAMU is its high level of customization, which allows me to tailor the software precisely to my team’s needs. Additionally, the intuitive user interface makes it easy for everyone to use, reducing training time and increasing productivity. The comprehensive analytics and reporting features also provide valuable insights that help improve our decision-making processes.

What do you dislike most about this product?

Some advanced features could benefit from clearer documentation or more in-depth tutorials to help users fully utilize the software’s potential.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your specific needs before implementing the product to ensure it aligns well with your business goals. Take advantage of any available training and support resources to get the most out of the software. Also, plan for enough time during the initial setup and customization phase, as this will help you avoid potential delays and maximize the benefits of the product.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Client's Interest First

Károlyi G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Very good product for a fair price.

Likeliness to Recommend

10 /10

What differentiates SAMU from other similar products?

Very flexible customization.

What is your favorite aspect of this product?

Very flexible customization.

What do you dislike most about this product?

Speed of some features.

What recommendations would you give to someone considering this product?

Take the time to train users to ensure better data quality.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Most Popular SAMU Comparisons